Restaurant Shift Leader

About the Role

The Shift Leader plays a crucial role in ensuring successful restaurant operations. This position requires strong leadership skills, a focus on food safety procedures, coaching abilities, and the ability to act as the Person-In-Charge (PIC) in the absence of a manager.

Responsibilities

• Shift Management/PIC:
  • Maintain high-quality service standards and delegate staff.
  • Verify inventory levels and report discrepancies to the management team.
  • Address customer concerns and resolve conflicts professionally.
  • Make informed decisions regarding guest accommodations, staffing, and operational issues.
• Coaching & Leadership:
  • Provide guidance, support, and coaching to team members.
  • Lead by example, demonstrating a positive work ethic and maintaining a professional attitude.
• Financial Management:
  • Prepare daily reports and deposits, ensuring accuracy and adherence to financial procedures.
  • Monitor cash flow and report any discrepancies to the management team.
• Safety & Cleanliness:
  • Maintain ongoing commitment to the highest possible food safety and cleanliness standards.

Requirements

• Understanding of and commitment to food safety procedures and regulations.
• Strong knowledge of restaurant operations.
• Must have PIC or ServSafe Certificate or be willing to obtain before starting.
• Previous experience as a manager, leader, or supervisor in a restaurant setting.
• Ability to safely lift over 50 lbs. and stand for extended periods of time.
• Ability to prepare and serve food in accordance with state and federal safety standards.
• Available to work nights and weekends.
• Must be at least 18 years old and authorized to work in the United States.
• Employment contingent upon background check results.

Qualifications

• Energetic, passionate, and eager to learn.
• Enjoys being part of a team and serving others.
• Excellent communication and interpersonal skills.

Benefits

• Tips
• Instant Pay
• Free Food
• Flexible Scheduling
• Advancement Opportunities
• Holiday Closures
• Referral Program
• Paid Time Off (for qualifying employees)
• Medical, Vision & Dental Insurance (for qualifying employees)
• 401(k) (for qualifying employees)