Restaurant Shift Leader

About the role

Marco’s Pizza is seeking energetic, goal-oriented shift leaders who are passionate about people and results. Join a management team that believes in our mission—serving one meal, one family, one neighborhood at a time. As a shift leader, you will lead people, ensure outstanding product quality and customer service, build sales, and control costs for the restaurant.

Responsibilities

• Demonstrate and reinforce Marco’s leadership behaviors and values.
• Create an environment that promotes the company culture and philosophies to attract, retain, and develop our people.
• Train team members on company processes, customer service, and updated policies and procedures.
• Ensure standards are maintained for product quality, service speed, cleanliness, and sanitation.
• Manage and organize all positions each shift and delegate duties to team members.
• Support production as needed and local store marketing and promotions.
• Open and close shifts without supervision.
• Ensure proper security and verification procedures when handling deposits and the contents of the safe.
• Deliver great guest service every time and resolve customer complaints and issues as they arise.
• Control food costs, labor, waste, and cash while leading shifts.
• Responsible for accurate daily deposits and cash handling procedures.

Requirements

• Desire to ensure happiness of our customers.
• Ability to lead a team to produce high-quality services and product.
• 18+ years of age.

Benefits

• Competitive compensation and benefits.
• Medical, Dental, and Vision Insurance.
• Company Paid Life Insurance.
• Paid Time Off.
• 401(k) with company match of 50%.
• Free employee meal plan—enjoy a delicious pizza or sub sandwich on the house!
• Full/Paid Training.
• Growth opportunities—opening 30 new locations in the next 5 years.