Restaurant Shift Leader

About the role

Marco’s Pizza is seeking energetic, goal-oriented shift leaders who are passionate about people and results. Join a management team that believes in our mission—serving one meal, one family, one neighborhood at a time. We strive to be better and faster than anyone else. As part of Hoogland Restaurant Group, the largest Marco’s Pizza franchisee in the U.S. with over 100 locations, you’ll work in an environment where you can excel both professionally and personally, with opportunities to grow alongside the company.

Responsibilities

• Demonstrate and reinforce Marco’s leadership behaviors and values.
• Create an environment that promotes the company culture and philosophies to attract, retain, and develop our people.
• Train team members on company processes, customer service, and updated policies and procedures to ensure a world-class operation.
• Ensure standards are maintained for product quality, service speed, cleanliness, and sanitation.
• Manage and organize all positions each shift and delegate duties to team members.
• Support production as needed and assist with local store marketing and promotions.
• Open and close shifts without supervision.
• Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.
• Deliver great guest service every time and resolve customer complaints and issues as they arise.
• Control food costs, labor, waste, and cash while leading shifts.
• Responsible for accurate daily deposits and cash-handling procedures.

Requirements

• Desire to ensure the happiness of our customers.
• Ability to lead a team to produce high-quality services and products.
• 18+ years of age.

Benefits

• Competitive compensation and benefits.
• Medical, dental, and vision insurance.
• Company-paid life insurance.
• Paid time off.
• 401(k) with a 50% company match.
• Free employee meals—enjoy a delicious pizza or sub sandwich on the house!
• Full paid training.
• Growth opportunities—we’re opening 30 new locations in the next 5 years!