Restaurant Shift Lead

Capriotti's Sandwich Shop is hiring a Shift Lead for our Colorado Springs, CO location.

About Capriotti's

Capriotti's Sandwich Shop is a dynamic, fast-casual restaurant company with over 100 shops nationwide and an aggressive growth plan. We move fast, we hold strong core values, and we have fun doing it. Our people are our most important asset — everyone is valuable, and every contribution counts.

• Passion – Be the Best
• Family – Care About People
• Integrity – Walk the Talk
• Profitability – Everyone Wins
• Genuineness – 100% Real

Why You'll Love Working Here

• Free uniforms
• Paid time off
• Training & development
• Wellness resources
• 401(k)
• Competitive salary
• Employee discounts
• Flexible schedule — full-time and part-time shifts available
• Free food & snacks
• Health Benefits (if applicable/qualified)
• Employee Assistance Program
• Ongoing Training and real opportunities to grow into management
• Work with a team that genuinely has your back

Pay

$18–$20/hour, based on experience

Responsibilities

• Delegate duties and fairly assign tasks so Team Members are set up for success with every guest
• Build a strong team environment by recognizing individual and team wins
• Follow inventory control procedures and guidelines
• Uphold all Capriotti's procedures for cash handling, sanitation, and safety/security to protect Team Members and guests every shift
• Help manage labor costs during your shift
• Lead with integrity and honesty, promoting Capriotti's values and culture
• Stay proficient in every area of shop operations so you can jump in wherever needed
• Keep the shop clean and organized — dining room, restrooms, cold station, grill, and prep areas all set up and broken down properly
• Work as a team to prep for every shift
• Manage your time effectively to hit all job responsibilities
• Keep the vibe positive for Team Members and guests all shift long
• Deliver uncompromising quality and service — hot food served hot, cold food served cold, everything fresh, the shop spotless, and your team in full uniform with a smile

Requirements

• Excellent guest service skills
• Comfortable taking direction and delegating to others
• Thrives in a fast-paced environment
• Team-oriented, adaptable, dependable, strong work ethic
• Clear communicator who keeps the team in the loop
• Flexible availability, including nights and weekends
• At least 18 years of age