Restaurant Shift Lead

Capriotti’s Sandwich Shop in Abilene, TX is hiring a Restaurant Shift Lead (full‑time or part‑time) with competitive hourly pay based on experience. The role requires a flexible schedule including nights, weekends, and holidays.

About the role

The Restaurant Shift Lead helps oversee day‑to‑day restaurant operations during assigned shifts, ensuring smooth service, quality food preparation, and a positive team environment. You will support the management team by supervising staff, maintaining Capriotti’s operational standards, and delivering excellent customer service in a fast‑paced restaurant environment. This role is ideal for someone who enjoys working with people, coaching team members, and developing leadership skills in the hospitality industry.

Responsibilities

• Supervise and support team members during daily restaurant operations
• Delegate tasks and ensure all shift duties are completed efficiently
• Maintain Capriotti’s standards for food quality, speed of service, and cleanliness
• Provide excellent guest service and resolve customer concerns professionally
• Follow company policies for food safety, sanitation, and cash handling
• Assist with scheduling support, labor management, and inventory monitoring
• Maintain cleanliness and organization throughout kitchen and dining areas
• Support smooth shift transitions through clear communication with management
• Recognize and encourage team performance and positive contributions
• Promote a team culture built on respect, accountability, and professionalism

Requirements

• Previous experience in restaurant, food service, hospitality, or retail leadership preferred
• Experience as a Shift Lead, Crew Leader, Team Lead, or Assistant Manager is a plus
• Strong customer service and communication skills
• Ability to lead and motivate team members in a fast‑paced environment
• Excellent time management, organization, and problem‑solving skills
• Dependable, adaptable, and team‑oriented mindset
• Must be at least 16 years old

Benefits

• Paid time off (PTO)
• Free meals and generous employee discounts
• Free uniforms
• Signing bonus
• Flexible scheduling
• Ongoing paid training and leadership development
• Opportunities for advancement and promotion from within

Why join Capriotti’s?

• Leadership development and hands‑on management experience
• Supportive and fun team culture
• Flexible scheduling for work‑life balance
• Be part of a brand known for award‑winning sandwiches and exceptional hospitality