Restaurant Server (Table Attendant)

Overview

Table Attendant at Casa Bonita Overview: For 52 years, Casa Bonita has been synonymous with families, fanfare, and fun. Restored to its former glory in 2023, Casa transports guests back to a childlike oasis that is both mysterious and captivating, with an unforgettable dining and entertainment experience that includes live music, shows, games, and memories that will last a lifetime. Our team members have a shared passion for being a part of the Casa legacy and are eager to work together to define this exciting new chapter in our history.

Compensation

Compensation Range: $28.00/Hour (This is a tip pool eligible role)

Why Join Our Team

• Great earning potential
• Affordable medical insurance available
• Employer-sponsored dental and vision
• Paid vacation and sick time
• Exclusive employee discounts at our Mercado store
• Career growth opportunities
• Employee family meal

What You’ll Do

• Welcome and engage with all guests to create a memorable experience
• Anticipate guest's wants and needs and offer food/drink/activity recommendations
• Demonstrate menu knowledge, including ingredients and modifications, if applicable
• Serve alcoholic and non-alcoholic beverages responsibly and in compliance with regulations
• Check on guests throughout their meal to ensure satisfaction
• Assist in running food, refilling beverages, sopapillas, and/or salsa
• Pre-bus tables to ensure quick turnarounds and a clean dining space
• Wrap and prepare silverware for service
• Assist in performing the duties of a Table Assistant and Guest Services Attendant as needed
• Perform other duties or tasks as assigned by any manager or the Director of Food & Beverage based on business needs

Qualifications/Skills

• 18+ years of age
• At least 2 years of serving experience in a high-volume setting
• Strong interpersonal and communication skills
• Passionate about serving others
• Strong conflict resolution skills to provide exceptional service and maintain a positive guest experience
• Able to communicate effectively in English
• Must have reliable form of transportation and be able to work flexible shifts, inclusive of weekends, days, late nights, and holidays
• Regular and dependable attendance is an essential function of this position
• This position requires consistent availability for Thursday, Friday, and Saturday evening shifts, as well as Sunday morning shifts, on an ongoing basis
• Candidates must be able to reliably work these required shifts as part of the regular schedule expectations for the role
• Availability for these shifts is a condition of employment for this position
• Preferred: Bilingual in Spanish
• ServSafe Alcohol certification

Physical & Environmental Demands

• Able to distinguish colors and see both up close and at a distance
• Able to lift and carry up to 50 pounds
• Able to use manual dexterity, gross motor skills, and fine motor skills
• Must be able to walk at least 10,000 steps per shift, including stairs, inclines, and declines
• Able to pivot, transition between seated and standing positions, kneel, stoop, and lift throughout shifts
• Able to work in confined spaces
• Comfortable working in loud, distracting environments
• Able to multitask and work efficiently with speed, accuracy, and composure in a fast-paced, high-volume restaurant and entertainment venue under pressure

Benefits

• Casa Bonita also offers a benefits package that includes medical, dental, and vision insurance for full-time employees