Restaurant Server - PT
Omni Hotels & Resorts · Greater Tucson Area · 4 wk ago
ManagementFull-time
Responsibilities
- Greet guests when entering the restaurant with a pleasant smile and superior customer service.
- Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
- Communicate with the culinary team regarding meal requirements, allergies, dietary needs, and special requests.
- Record transaction in MICROS system at time of order and adhere to cash handling standards.
- Check in with guests to ensure satisfaction with each food course and/or beverage.
- Present accurate checks to guests and process payment.
- Maintain cleanliness of work areas throughout the day.
- Process station set-up and break-down and complete all other side work duties as assigned.
- Ensure tables are set up properly, including polishing and cleaning glasses.
- Service to guests according to Omni Moments of Service Standards.
- Be pleasant, smile and greet all guests, using surnames when obtained.
- Clean, clear, and reset service areas.
- Protect the hotel from liability regarding overserving guests.
Qualifications
- Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.
- Must have unexpired Food Handlers and TABC – or obtain upon hire.
- Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.
- Previous cash handling experience preferred.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
- Ability to accurately and efficiently input information into MICROS.
- Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
- Ability to work cohesively with co-workers both within and outside of your department.
Benefits
The Omni Tucson National Resort & Spa offers a competitive benefits package which includes:
- Comprehensive training and mentoring
- A culture of respect, gratitude and empowerment
- Exceptional service reputation
Pay
The pay range for this position is $15.00 - $20.00 per hour.
Schedule
Shifts may vary based on operational needs.
Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer
The EEO Is The Law Poster Is Available Using The Following Link EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.