Restaurant Server PM Shift (5pm-10pm)
Pyramid Global Hospitality · Beachwood, OH · 3 wk ago
ManagementFull-time
About Our Property
As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museums including the Rock & Roll Hall of Fame, as well as the area’s premier shopping and dining.
Cleveland Marriott East boasts 298 guest rooms, 13,000 sq ft of event space, M Club, restaurant, and a bar.
What You Will Have an Opportunity To Do
- Prepare the restaurant pre-shift for the service ahead
- Greet guests as they arrive or move about the restaurant
- Guide guests on their culinary journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the menu, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
What are we looking for?
- Someone with an engaging and welcoming personality
- Someone who is descriptive and can sell
- Someone with 1-3 years of food service experience
- Someone with knowledge of wine, beer, cocktails, and spirits
- Someone who can work under pressure in a fast-paced environment
- Someone with a passion for creating an exceptional experience for all guests
- Someone with excellent communication skills
Pay
Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.