Restaurant Server (Part-Time)

Latitude Margaritaville Hilton Head is seeking Part-Time Servers to join our team. This role is at the forefront of resident interaction within the community's dining program, spanning daily restaurant and bar operations, catering, and special events. It requires exceptional judgment, problem-solving skills, and the ability to maintain positivity and diplomacy in a fast-paced environment while delivering the Latitude Margaritaville Lifestyle.

Responsibilities

• Prepare the restaurant for lunch/dining by setting decorations, condiments, napkins, and utensils.
• Adhere to sanitation, safety, and alcohol beverage control policies to protect the establishment and patrons.
• Explain chef's specialties, identify appropriate wines, and answer food preparation questions.
• Stay updated on current menu choices, specialties, and deviations, including monitoring kitchen inventory.
• Transmit orders to the bar and kitchen, recording resident choices, special dietary needs, and requests.
• Serve orders by delivering patrons' choices from the bar and kitchen, including accompaniments and condiments.
• Respond to additional patron requirements by inquiring about needs and observing the dining process.
• Maintain table settings by removing completed courses, replenishing utensils, refilling water glasses, and addressing spills or special needs.
• Properly open and pour wine at tableside.
• Obtain revenues by totaling charges, issuing bills, accepting payment, and returning credit card slips to residents.
• Contribute to team efforts by accomplishing related tasks as needed.
• Perform basic cleaning tasks as directed by a supervisor.
• Fill in for absent staff as needed and assist with special events.
• Adhere to grooming and appearance standards consistently.
• Promptly address customer service issues and escalate to management when necessary.
• Maintain high levels of resident contact throughout service hours.
• Build strong, effective teams through supervision, training, coaching, and leadership.
• Create an "I Love My Job" environment that enhances the Margaritaville Latitude Lifestyle.
• Ensure compliance with all company, local, state, and federal safety rules.
• Maintain a pristine dining area at all times.

Requirements

• High School Graduate or GED preferred.
• Previous serving experience required.
• Excellent oral communication skills and positive interpersonal skills.
• Food Handlers Card.
• Good telephone speaking and listening ability.
• Willingness to work nights and weekends.
• Basic knowledge of beer, wine, and spirits.
• Strong communication (listening, verbal, and written), organizational, and problem-solving skills.
• Attention to detail and common sense.
• Ability to work as a team player or independently.

Pay

$8.00 an hour plus tips.

Schedule

• Evening and weekend availability required.
• Open availability required.