Restaurant Server - Limelight Mammoth - Winter

Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, and set in the heart of elevated and unique locations across Colorado (Aspen, Snowmass, Denver, and Boulder), Ketchum, Idaho, Mammoth, California, and Charleston, South Carolina.

About the role

The Restaurant Server serves food and beverage items in a timely, friendly, and professional manner at a table-service restaurant and/or bar/lounge environment according to established standards and procedures. This position reports to the Restaurant Manager.

Responsibilities

• Ensure all guests are served in a timely and professional manner
• Set tables, stock condiments, and ensure menus are clean and updated
• Stack and polish glassware and silverware
• Use sales techniques to suggest additional items and enhance the guest experience
• Provide alcoholic and non-alcoholic beverage service, including hot beverages
• Operate POS system and handle cash/credit transactions
• Expedite food from kitchen to guest while maintaining cleanliness of serving equipment
• Maintain positive communication with service and kitchen staff; escalate guest comments and complaints to management
• Participate in daily cleaning operations (e.g., checking bathrooms, mopping, sweeping, vacuuming)
• Perform other duties as assigned

Requirements

• High School diploma or GED preferred
• One year of prior guest service experience preferred
• TIPS Certification preferred

Skills

• Strong knowledge of food and beverage menus, including ingredients and preparation methods
• Proficient in computer programs such as Microsoft Office or POS systems
• Excellent customer service skills with a friendly and professional demeanor
• Ability to take accurate orders and communicate them effectively to the kitchen
• Strong multitasking skills to handle multiple tables and guest requests efficiently
• Knowledge of proper food handling, sanitation, and safety regulations
• Ability to recommend menu items and upsell food and beverage options
• Proficiency in using point-of-sale (POS) systems for order entry and payment processing
• Strong communication and active listening skills for guest interactions
• Ability to work in a fast-paced environment while maintaining attention to detail
• Effective problem-solving skills to handle guest concerns and special requests
• Basic math skills for processing payments and handling gratuities accurately
• Physical stamina to stand, walk, and carry trays for extended periods
• Ability to work collaboratively as part of a team to ensure smooth service flow
• Flexibility to work varied shifts, including nights, weekends, and holidays
• Ability to communicate and follow oral or written directions in English

Work Environment & Physical Demands

• Ability to reach, crouch, kneel, stand, walk, or be on your feet for extended periods
• Regularly work in wet, hot, and humid conditions for extended periods
• May be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push, or pull up to 50 lbs. individually or with assistance

Benefits

This position is classified as seasonal full-time or part-time, with the following benefits:

• Paid Time Off Programs (enrollment dates vary)
• Paid Leave Programs (full-time only)
• Employee Ski Pass (full-time only)
• Other company perks