Jobs · Customer Service · California

Restaurant Server - Limelight Mammoth

Limelight Hotels · Mammoth Lakes, CA · 5 days ago
On-siteCustomer ServiceFull-time

Position Summary

The Restaurant Server serves food & beverage items in a timely, friendly and professional manner. This is performed at a table service restaurant and/or bar/lounge environment according to established standards and procedure. This position reports to the Restaurant Manager.

Essential Job Functions/Key Job Responsibilities

  • Ensure that all guests are served in a timely and professional manner
  • Ensure tables are set, condiments are stocked and menus are clean and updated
  • Stack and polish glassware and silver
  • Use sales techniques to suggest additional items and enhance the guest experience
  • Provide alcoholic beverage service to guests as well as non-alcoholic and hot beverages
  • Operate POS system and handle cash/credit transactions
  • Expedite food from kitchen to guest while maintaining cleanliness of serving equipment
  • Maintain positive communication with service and kitchen staff
  • Make manager aware of guest’s comments and complaints
  • Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming
  • Other duties as assigned

Qualifications

  • High School diploma or GED preferred
  • One year prior guest service experience is preferred
  • TIPS Certification preferred
  • Strong knowledge of food and beverage menus, including ingredients and preparation methods
  • Proficient knowledge in computer programs such as Microsoft Office or POS systems preferred
  • Excellent customer service skills with a friendly and professional demeanor
  • Able to take accurate orders and communicate them effectively to the kitchen
  • Strong multitasking skills to handle multiple tables and guest requests efficiently
  • Knowledge of proper food handling, sanitation, and safety regulations
  • Able to recommend menu items and upsell food and beverage options
  • Proficiency in using point-of-sale (POS) systems for order entry and payment processing
  • Strong communication and active listening skills for guest interactions
  • Able to solve problems and handle guest concerns and special requests
  • Basic math skills for processing payments and handling gratuities accurately
  • Physical stamina to stand, walk, and carry trays for extended periods
  • Able to work in a fast-paced environment while maintaining attention to detail
  • Able to work collaboratively as part of a team to ensure smooth service flow
  • Able to work varied shifts, including nights, weekends, and holidays
  • Able to communicate and follow oral or written directions in English

Job Benefits

  • Enrollment dates differ across the various programs.
  • Health, Dental and Vision Insurance Programs
  • Flexible Spending Account Programs
  • Life Insurance Programs
  • Paid Time Off Programs
  • Paid Leave Programs
  • 401(k) Savings Plan
  • Other company perks

Additional Information

  • Work Environment & Physical Demands
  • Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
  • Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
  • Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Reasonable Accommodations

To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

E-Verify Participation

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks. Aspen One participates in E-Verify. E-Verify & Right to Work Poster

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