Restaurant Server
Job Description
WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.
What You Will Do
- Serves assigned seating section of dining area in a professional and gracious manner
- Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
- Leverages knowledge of wine, beer, and spirits, including technical and service procedures
- Interacts graciously with the public and handles multiple duties at the same time
- Participates in daily pre-shift meeting
- Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
- Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
- Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
- Cleans and maintains restaurant and workstation
- Maintains the highest level of hygiene standards to include, but not limited to: Clean, pressed uniform jacket and accompanying clothing and shoes Clean and professionally styled hair and nails, maintained to avoid food contamination risks
- Exercises integrity with scheduling
- Punches in before and out after every scheduled shift
- Takes appropriate lunch breaks when applicable, punching accordingly
- Clocks in and out for shifts
- Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant
What You Will Bring
- High School diploma or GED preferred
- Experience in serving food and beverage and following proper table service guidelines
- Ability to work autonomously
- Motivated and results-driven
- Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
- Thorough knowledge of food, including preparation and culinary terminology
- Ability to interact graciously with the public and handle multiple duties at the same time
- Exceptional customer service and problem-solving skills
- "Win together" mentality
Role Requires
- Standing
- Bending
- Climbing stairs
- Lifting and carrying 35 pounds
Opportunity at Neiman Marcus
- Dynamic fast-paced environment
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- Amenities such as a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
Compensation and Benefits
Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).