Restaurant Server

Loews Kansas City Hotel offers opportunities at an 800-room hotel connected to the Kansas City Convention Center. Team members support 60,000 square feet of event space, dining outlets, an indoor lap pool and a prime downtown location near Power & Light, T-Mobile Center and the Streetcar. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementPet InsuranceTeam Member Hotel Rates, other discounts, perks and more What We’re Looking For The Restaurant Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant’s atmosphere, guest satisfaction, and overall success. Who You Are Service-focused professional with strong communication skillsConfident in menu knowledge and offering thoughtful recommendationsDetail-oriented and organized during busy service periodsPersonable, warm, and committed to elevating the guest experienceCollaborative teammate with a positive, solutions-focused mindsetVeterans and military spouses are encouraged to apply. What You Will Do Greet guests promptly and present menus with confidenceTake accurate food and beverage orders, including dietary preferencesServe food and beverages efficiently while ensuring quality and presentationCheck back with guests to ensure satisfaction throughout their visitProcess payments accurately using POS systemsMaintain thorough menu knowledge to offer recommendationsCommunicate guest needs or special requests to the kitchen or barKeep tables and surrounding areas clean, tidy, and stockedAssist with opening, closing, and restocking dutiesSupport team members to ensure timely and coordinated serviceAddress guest concerns professionally and escalate when neededRegular attendance in conformance with standardsMay be required to work varying schedules to reflect business needsRequired to attend all mandatory training sessions and meetingsPerform other duties as assigned Your Qualifications Include: Required: Previous restaurant or hospitality experienceStrong guest service and communication skillsAbility to stand, bend, and lift up to 40–50 pounds as needed Preferred: Experience with POS systemsHigh School Diploma or equivalent