Restaurant Server

Primary Responsibilities

• Serve tables as determined by management by retrieving and delivering food and beverages in a timely manner
• Complete knowledge of hotel’s food and beverage preparation, menu, and pricing
• Able to use a computer to input orders and generate check
• Able to interact with guests in a friendly/fast manner
• Process various types of payment and familiar with cash and credit card handling procedures
• Maintain specific side-work and ensure the total cleanliness in the restaurant and kitchen
• Clear, clean, and prepare tables
• Check identification of guests to ensure they are of legal age to consume alcoholic beverages; Refuse to serve beverages in a polite manner to guests who are not of legal age
• When serving alcoholic beverages, observe guest’s behavior, count number of drinks served, and follow proper procedure if guest is impaired to drive by suggesting transportation by taxi service
• Escalate guest service issues to management if you are unable to resolve
• Ensure guests are satisfied during their meal service
• Report to work in a neat and clean uniform; Well-groomed hair and personal hygiene are essential
• Other duties as assigned

Education/Experience

• High school diploma or GED preferred
• Minimum of 6 months server experience
• Experience in hospitality preferred
• Possess basic math skills and cash-handling
• Licenses, certifications - applicable health and/or alcohol compliance card
• Ability and flexibility to work various shifts including nights, weekends, and holidays