Restaurant Server

About Us

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our company purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” We’re giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work or a place to sit, chat, and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN.”

Responsibilities

• Report to work on time in a clean and complete proper uniform
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
• Use proper, approved abbreviations and submit tickets to the cook’s station
• Deliver food in a timely manner to the customer when food is ready
• Handle money from customers, account for all tickets, credit cards receipts, and ensure all tickets have been rung up and closed before shift is over
• Complete the position checklist while stocking and preparing the unit for the next shift
• Perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
• Know the menu, the daily features when applicable, and which juices, add-ons, and desserts to suggestively sell
• Follow the Huddle House steps of service with each and every guest to maximize shift sales

Requirements

• Excellent customer service skills
• Ability to communicate effectively with all restaurant staff
• Some previous restaurant experience preferred
• “Can do” attitude and willingness to be at your best during your shift

Our Values

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun