Restaurant Server

Safety and Environmental Performance

Ensuring that all applicable safety regulations are communicated and adhered to by personal example.
Support full hotel compliance with safety rules to further our goal of zero (0) accidents and encouragement of reporting and correcting near misses.
Adhere to SOPs and other work procedures as required to ensure guest satisfaction and consistent service is delivered to our patrons.
Immediately report all injuries to Loss Prevention, as well as the manager on duty.

Essential Job Functions and Responsibilities

• Taking food and beverage orders using suggestive selling techniques
• Accurately conveying special requests or allergies to the kitchen
• Establish rapport with guests to build loyal and satisfied customers
• Interact with guests in a friendly/fast manner
• Present menu, answers questions, and suggest food and beverage items
• Maintain complete knowledge of:
• Table/seat/station numbers, room capacity, hours of operation, proper table set-up, and Restaurant dress code.
• All liquor brands, beers, and non-alcoholic selections, correct glassware, and garnishes in the restaurant.
• The characteristics and description of every wine/champagne by the glass and major wines on the wine list.

Qualifications

• High School Diploma or GED
• Legal age to serve alcohol
• Attention to detail
• Basic mathematical skills
• Excellent written and verbal communication skills
• Fluency in English verbal and non-verbal
• Basic computer skills
• Ability to suggestively sell restaurant menu items, beverages, and wines

Working Conditions

• Performing under various temperature conditions
• Operating outdoors and indoors
• Heavy lifting
• Standing for extended periods
• Walking long distances
• Under variable noise levels
• Required to wear a company-provided uniform when applicable
• Working around moving machinery/heavy equipment
• Slippery and uneven walking surfaces

Physical Requirements

• Must be able to lift and carry or otherwise move 25 pounds regularly
• Must be able to move safely over uneven or slippery surfaces in confined spaces
• Must be able to see and respond to dangerous situations
• Remain in a stationary position for 8 hours throughout the work shift
• Must have a good sense of balance, be able to bend and kneel
• Must have the ability to communicate with guests, management, and co-workers using verbal and written forms of communication