Restaurant Revenue & Experience Manager

About the Role

The Restaurant Revenue & Experience Manager is responsible for maximizing the restaurant’s topline revenue by curating, cultivating, and converting high-value guest opportunities — from private dining and group sales to on-site activations, brand partnerships, and maximizing reservations. Reporting to the General Manager and serving as a dotted-line partner to the Revenue & Relevance team, this role is focused on who is in the room, how the room performs, and how the brand shows up in market. The Restaurant Revenue & Experience Manager is accountable for optimizing reservation flow, forecasting and tracking group sales performance, and driving initiatives that elevate both visibility and profitability. This highly cross-functional role operates at the intersection of sales, guest experience, marketing, and operations — requiring both strategic foresight and a strong floor-level presence to ensure every seat, space, and opportunity is maximized.

This is a dynamic, cross-functional role that requires equal parts strategy, stamina, and floor presence. You’ll own the large-party and private dining pipeline, lead marketing activations, and elevate every guest interaction with creativity, confidence, and poise.

Ideal Candidate

Our ideal candidate is:

• Fearless when it comes to building relationships with tastemakers, concierges, and high-value guests.
• Thrives in fast-paced, high-pressure environments, bringing energy and stamina to every service.
• Has a sharp business mind with a hospitality heart — able to balance revenue goals with unforgettable guest experiences.
• Ready to lead with confidence, creativity, and grace, whether turning a simple booking into a memorable event, designing a new activation, or welcoming a VIP on a packed evening.

Responsibilities

• Maximize restaurant topline revenue through private dining, group sales, on-site activations, brand partnerships, and reservations.
• Optimize reservation flow and forecast/track group sales performance.
• Drive initiatives that elevate visibility and profitability.
• Own the large-party and private dining pipeline.
• Lead marketing activations and elevate guest interactions.

Qualifications

Personal Attributes

• Fearless connector with exceptional relationship-building skills.
• High energy and stamina, thriving in long, dynamic service environments.
• Grace under pressure with a polished, guest-first demeanor.
• Entrepreneurial spirit with creativity for activations and partnerships.
• Collaborative mindset with a passion for team success.

Professional Attributes

• Proven success in event sales, private dining, or VIP guest relations.
• Skilled at managing large-party pipelines and optimizing reservations.
• Strong marketing instincts and experience with activations.
• Ability to interpret financial and guest data to drive revenue decisions.
• Excellent communicator — professional, persuasive, and approachable.

Requirements

• 2–3 years of hospitality experience, preferably fine dining or luxury hotels.
• Bachelor’s degree and/or culinary degree preferred.
• Proficiency in Microsoft Office Suite; advanced Excel a plus.
• Familiarity with POS, CRM, and event management systems.
• Availability for evenings, weekends, and holidays as business requires.

Pay

$50,000/yr base salary plus commission.