Restaurant & Operations Manager

About the Company

Lucky Strike Entertainment is one of the largest and most successful location-based entertainment companies globally, operating 360 upscale and traditional bowling centers, five expansive waterparks, a large amusement park in California, and 10 upscale Boomers Family Entertainment Centers in major markets. Starting with a single bowling center in 1997, we’ve redefined the industry and grown into a powerhouse with 14,000 associates and nearly $1.4 billion in annual revenue. Hospitality is our core, and we strive to deliver memorable experiences for every guest on every visit. When you join Lucky Strike, you become part of a team of passionate winners with opportunities for sustained career growth.

About the Role

As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers exceptional hospitality. This is a hands-on leadership position where you’ll drive operations, revenue, and guest satisfaction in a high-volume environment.

Responsibilities

• Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift.
• Drive revenue through sales-focused service, upselling, guest engagement, and event support.
• Recruit, train, coach, and schedule teams that consistently meet company standards and deliver genuine guest service.
• Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets.
• Stay on the floor supporting front-of-house (FOH) and back-of-house (BOH) operations, resolving guest issues in real time, and reinforcing a culture of accountability.
• Ensure the center is operationally ready and guest-ready through every high-volume shift.

Requirements

• 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations.
• Proven ability to drive food and beverage sales and build teams that deliver consistent results.
• Experience training and developing hourly leaders in fast-paced environments.
• A floor-first management style with a strong focus on guest experience.
• Solid financial acumen, including labor, food cost, inventory, and P&L contribution.
• Comfortable lifting up to 50 lbs and standing or walking for extended periods.
• Flexible availability, including nights, weekends, and holidays.

Benefits

• Medical, dental, and vision plans to select from based on your needs.
• Wellness resources to support your personal wellness journey.
• 401(k) retirement plans.
• Employee Stock Purchase Program.
• Employee Assistance Program (EAP).
• Paid vacation and holidays.
• Discounts on bowling, Boomers, waterparks, retail, and events.
• Performance-based incentives and a competitive total rewards package.

Pay

The pay range for this position is $28.00 to $30.00 per hour.