Restaurant & Operations Manager

About the role

The Role As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice.

Responsibilities

• Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
• Drive revenue through sales-focused service, upselling, guest engagement, and event support
• Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
• Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
• Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
• Ensure the center is operationally ready and guest-ready through every high-volume shift

Requirements

• 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations
• A proven ability to drive food and beverage sales and build teams that deliver it consistently
• Experience training and developing hourly leaders in fast-paced environments
• A floor-first management style with a strong read on guest experience
• Solid financial acumen including labor, food cost, inventory, and P&L contribution
• Comfortable lifting up to 50 lbs and standing or walking for extended periods
• Flexible availability including nights, weekends, and holidays

Qualifications

• Proven track record of success in similar roles
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Passion for hospitality and customer service

Skills

• Leadership and management skills
• People management and coaching abilities
• Financial management and budgeting skills
• Customer service and hospitality knowledge
• Event planning and coordination skills

Benefits

Lucky Strike Entertainment offers a comprehensive benefits package including medical, dental, and vision plans, wellness resources, 401(k) retirement plans, employee stock purchase programs, employee assistance programs, vacation and holidays, and more. Additionally, there are performance-based incentives and a competitive total rewards package.

Pay

Details regarding benefits are available here: Lucky Strike Entertainment Benefits

Schedule

Flexible availability including nights, weekends, and holidays