Restaurant & Operations Manager

About the role

The Role As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice.

Responsibilities

• Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
• Drive revenue through sales-focused service, upselling, guest engagement, and event support
• Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
• Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
• Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
• Ensure the center is operationally ready and guest-ready through every high-volume shift

Requirements

• 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations
• A proven ability to drive food and beverage sales and build teams that deliver it consistently
• Experience training and developing hourly leaders in fast-paced environments
• A floor-first management style with a strong read on guest experience
• Solid financial acumen including labor, food cost, inventory, and P&L contribution
• Comfortable lifting up to 50 lbs and standing or walking for extended periods
• Flexible availability including nights, weekends, and holidays

Qualifications

• Proven track record of success in similar roles
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Passion for hospitality and customer service

Skills

• Leadership and management skills
• People management and coaching abilities
• Financial acumen and budgeting skills
• Customer service orientation
• Problem-solving and decision-making skills

Benefits

Lucky Strike Entertainment offers a comprehensive benefits package including medical, dental, and vision plans, wellness resources, 401(k) retirement plans, employee stock purchase programs, employee assistance programs (EAP), vacation and holidays, and various perks such as bowling, Boomer's, and Waterpark discounts, retail discounts, event discounts, and more!

Pay

The pay rate for this position is $27 to $31 hourly.