Restaurant & Operations Manager

Provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

About the role

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
• You can communicate with Team Members and Guests in a way that inspires FUN
• You enjoy immediate gratification—making someone's experience better or inspiring your team to play at a higher level
• You have never met a goal you can't beat
• You can handle 100K days while walking five miles a shift and working an average of 50-hour work weeks
• Ability to oversee all aspects of the business—from minor details to the big picture

Requirements

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• Ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and continuous professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Benefits

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career with two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Pay

Salary Range: $65,876 – $77,502