Restaurant Manager - Sunset Cantina

Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209

Start Date: Hiring Soon! This is a flex position for 9-11 months per year; you can use your off months to travel or visit friends and family.

Schedule

• May require working early mornings, weekends, and holidays

Benefits

Benefit Eligible after 30 days

• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many more
• Affordable on-mountain employee housing available for rent

Responsibilities

• Oversee restaurant operations to ensure top-notch customer service, effective employee development, and profit maximization.
• Lead management staff to achieve sales and profitability goals, analyze cost and revenue budgets, and keep the leadership team informed.
• Foster positive interactions with guests and staff, actively seek feedback, and respond to queries promptly.
• Recommend and implement cost-reduction and sales-increasing strategies, maintain appropriate staffing levels, and ensure staff knowledge of menu and promotions.
• Monitor food and beverage quality to meet company standards, ensure resource availability, and enforce policies on sanitation, safety, and cash handling.
• Train and develop supervisors and staff, handle hiring, evaluations, and terminations, and maintain a positive work environment.
• Ensure compliance with health, safety, and regulatory standards, and maintain a clean and safe environment.
• Collaborate with the Executive Chef on menu engineering, prepare annual budgets, and train staff on new menu items and RTP programming.

Requirements

• Two+ years of post-high school education
• West Virginia Food Handlers Certificate required
• High School Diploma or GED

Qualifications

• A minimum of 3-5 years of progressive management experience in a moderate to high-volume restaurant
• At least 2 years of full restaurant P&L management experience
• Experience hiring, training and mentoring salaried managers and hourly FOH staff
• Strong financial acumen with the proven ability to oversee cost control, labor, management and bottom line profitability
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering a high level of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• Knowledge of safe food handling
• Practical knowledge of the principles and practices within the food profession, including experiential knowledge required for management of people and/or complex problems and food and beverage management
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals
• Ability to work effectively under time constraints and deadlines