RESTAURANT MANAGER - SPECIALTY & FINE DINING - ORANGE SKY | TSR

We need to output HTML fragment with sections: About the role? The posting includes Summary, Responsibilities, etc. We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We need to extract content. Let's parse the posting: - Job Title: Restaurant Manager - Specialty & Fine Dining (but we do NOT repeat as heading) - Shift: Swing - Location: Orange Sky at Talking Stick Resort - Department: Food & Beverage - Reports To: Assistant F&B Director - Specialty & Fine Dining - Summary: Directs and coordinates activities of the food and beverage personnel and service in the front of the house of the restaurant(s) or outlet(s) that provides specialty and fine dining service. Manages staff, products, service and financial results. Ensures excellent customer service. Outlets In The Specialty And Fine Dining Sector Talking Stick Resort Orange Sky Restaurant Tash Restaurant Ocean Trails Casino Arizona Cholla Steakhouse - Supervisory Responsibilities: Manages the Assistant Food and Beverage Manager who supervises employees in the Food & Beverage Department. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. - Leadership Job Expectations: Fostering ECM Development through Pathways to Success Program ... (lots of detail). This is part of responsibilities? Could be separate section? Might be considered part of Responsibilities or maybe "Leadership Expectations". But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map content accordingly. - Essential Duties and Responsibilities include the following. Other duties may be assigned. In this position, 20% of the time is spent on strategic planning with a focus on achieving goals set by executive management. 80% of the time is spent providing operational leadership, overseeing the day-to-day activities of the restaurant/outlet team to ensure that strategic goals are executed effectively. Then a long list of duties. - Education And/or Experience: High School Diploma or GED required; College degree in Hospitality Management preferred. 8 to 10 years related experience in the Food & Beverage industry required with, at least, 5 years in a management role; and/or equivalent combination of education and experience. 2 years of management experience in a fine dining or upscale restaurant setting required. Must have comprehensive knowledge of wine, spirits, and beverage programs, including wine pairing and service standards. Knowledge of Arizona State Liquor Laws - Title 4 and/or Arizona Alcohol Awareness certification required. - Certificates, Licenses, Registrations: Must possess a Maricopa County Food Handler’s Card. Must possess Serve Safe certification. - Computer Skills: Must have good PC skills and a working knowledge of Microsoft Office applications, POS systems (InfoGenesis preferred), timekeeping/payroll systems (Kronos preferred) and inventory/purchasing systems (SWS preferred). - Other Qualifications: Must have strong communication, supervisory and organizational skills. Must have excellent customer service skills. Must be able to work harmoniously with co-workers and staff and instill the idea of being a team player. Must present a cheerful and friendly personality and always have a well-groomed appearance. - Language Skills: Must be able to read, write, speak and understand English. - Physical Demands: description. - Work Environment: description. We need to decide sections: About the role (summary), Responsibilities (essential duties), Requirements (education/experience?), Qualifications (certificates, licenses, computer skills, other qualifications, language skills?), Skills (maybe computer skills?), Benefits (none given), Pay (none), Schedule (maybe shift? shift is Swing). The posting includes Shift: Swing. That's schedule info. So we can include a Schedule section with shift info. Benefits: none mentioned. So we should not include Benefits. Pay: none mentioned. Thus sections: About the role (summary), Responsibilities (essential duties + supervisory + leadership expectations?), Requirements (education/experience), Qualifications (certificates, licenses, computer skills, other qualifications, language skills?), Skills (maybe computer skills? but we already have computer skills under qualifications; maybe we can combine). But we need to avoid thin sections. Perhaps combine computer skills into Qualifications. Or we could have Skills section for computer skills and other qualifications? Let's think. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use any of those headings. We need to include a section only when posting has real specific content for it. So we need to decide which sections have content. - About the role: we have Summary (directs and coordinates...). That's substantive. - Responsibilities: we have essential duties list, supervisory responsibilities, leadership expectations. That's substantive. - Requirements: we have education and experience requirements. That's substantive. - Qualifications: we have certificates, licenses, registrations, other qualifications, language skills. That's substantive. - Skills: we have computer skills. Could be separate Skills section. But we could also put computer skills under Qualifications. However we have both Qualifications and Skills allowed; we could put computer skills under Skills, and other qualifications under Qualifications. That would give us two substantive sections. - Benefits: none. - Pay: none. - Schedule: we have Shift: Swing. That's schedule info. So we can include Schedule section. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule. We need to ensure we don't repeat job title as heading. Good. We need to use

• for any list of duties/requirements/benefits, and

  for prose. We need to preserve all substantive information; do not invent or summarize away detail. Remove boilerplate etc. We need to output only HTML fragment. Let's craft. First, About the role: we can put the Summary paragraph(s). The summary includes: "Directs and coordinates activities of the food and beverage personnel and service in the front of the house of the restaurant(s) or outlet(s) that provides specialty and fine dining service. Manages staff, products, service and financial results. Ensures excellent customer service. Outlets In The Specialty And Fine Dining Sector Talking Stick Resort Orange Sky Restaurant Tash Restaurant Ocean Trails Casino Arizona Cholla Steakhouse". That's a bit weird formatting but we keep. We'll put that in

  . Responsibilities: we need to include supervisory responsibilities, leadership expectations, essential duties (including time split). We'll create a

  with each duty as
  • . Must preserve all details; we should not omit any. However the list is long; we need to include each bullet as separate
  • . We'll need to parse the responsibilities text. Let's extract responsibilities section: From "Supervisory Responsibilities" paragraph: "Manages the Assistant Food and Beverage Manager who supervises employees in the Food & Beverage Department. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems." Then "Leadership Job Expectations: Fostering ECM Development through Pathways to Success Program ..." That's a long paragraph with bullet-like items: Program Awareness and Communication, Mentorship and Coaching, Resource Allocation, Development Planning, Barrier Removal. We'll treat each as separate
  • . Then "Essential Duties and Responsibilities include the following. Other duties may be assigned." Then a sentence about 20% time strategic planning, 80% operational leadership. Then a long list of duties separated by periods. We'll need to split into sensible
  • items. We must be careful not to lose any detail. Let's copy the essential duties text: "Leads and directs the restaurant front of house team, including all facets of the performance lifecycle: interviews, hires, trains, coaches, counsels, evaluates performance and recommends for termination. Evaluates talent for career development. Maintains no set position within the outlet but can perform all functions when needed. Monitors the guest experience, ensures smooth operations and high guest service and implements recovery plan if necessary. Interacts with guests for leadership table touches, inquires for guest satisfaction and utilizes guest recovery tactics. Trains and role models for the service team on upselling techniques. Coordinates with culinary restaurant leadership on smooth operations and proactively engages to prevent unmanageable restaurant volume. Coordinates with Chef de Cuisine and Restaurant Chef on menu development representing the guests' needs, preferences and restaurant brand. Responds to Medallia guest survey feedback and ensures that improvement plans are implemented when necessary. Creates and implements daily opening and closing procedures for the restaurant. Coordinates any/all pricing & menu changes on the POS system (InfoGenesis) so all items appear on the proper screens. Coordinates with IT on all menus or specials that appear on any casino video monitors. Helps with any advertising ideas to promote the restaurant (e.g. holiday menus, etc.). Approves all employee schedules for the restaurant and bars. Verifies validity of casino complimentary slips for the food and beverage check. Coordinates and facilitates customer service training for the department. Coordinates and facilitates training for personnel on safety and health standards, policies and procedures and follows up to ensure hazards are eliminated. Responsible for monthly inventory counts and extensions of china, glass, silverware for the restaurant. Oversees the daily cashier check out, reconciliation of the monies from the POS system (InfoGenesis). Matches daily recipes with monies taken in, documenting variances, if any. Ensures restaurant and employees meet both state and departmental requirements concerning sanitation and personal hygiene. Ensures that designated work areas, flatware, glasses, dinnerware and other used to serve customers are free from hazards (i.e. chips, breaks, cracks, liquid on floor, etc.). Plans and implements all operating plans and budgets for the restaurant. Maintains working knowledge of and execution of policies and procedures within multiple restaurants. Ensures that all hiring practices, employee disciplinary actions and employee expectations are in accordance with departmental and company policies. Maintains all staff records – Kronos, Food Handlers cards, Alcohol Awareness training. Hires and trains Tribal Members consistent with the casino’s Community and Indian Preference guidelines. Responsible for maintaining up-to-date knowledge of Credit Card Compliance requirements commonly known as PCI (Payment Card Industry) Compliance by attending training provided by Casino Arizona, at least once a year or more if required by management. Signature verification of course attendance will be required. Responsible for the enforcement of PCI (Payment Card Industry) Compliance regulations to protect card holder data and adhere to the standards to protect the guests’ private card information. This includes, but is not limited to, observing and reporting inappropriate card handling activity, of either customers or by employees, as defined by PCI. Responsible for the enforcement of all applicable regulations, under the code of Federal Regulations, Title 31, Chapter X, as it pertains to this position. This includes, but is not limited to, observing and reporting suspicious activity, of either customers or employees, as defined in the Code of Federal Regulations. Responsible for maintaining up-to-date knowledge of all applicable regulations under the Code of Federal Regulations, Title 31, Chapter X, by attending Title 31/Anti-Money Laundering training, provided by Casino Arizona, at least once a year or more if required by management and outlined in the Title 31 Minimum Internal Controls." We need to split each sentence into
  • . Also include the earlier 20%/80% statement. Also include supervisory responsibilities and leadership expectations as separate items. We'll produce a
    with many
    • . Ensure we keep the exact wording. Now Requirements: education and experience. Text: "High School Diploma