Restaurant Manager - JOEY Aventura

About the role

As a Restaurant Manager, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high-performing team while driving their personal growth. You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment, and experience.

Responsibilities

• Foster a cohesive and collaborative team environment through exemplary leadership.
• Provide guests with friendly and attentive service throughout their dining experience, demonstrating Iconic Hospitality.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.
• Assist with managing store sales, budgets, cost of goods, and labor.
• Supervise and guide service and experience standards, providing impactful coaching as needed.
• Build sales opportunities and create positive guest experiences.
• Fulfill recruitment needs, impact positive candidate experience and selection, and retain your team.
• Support training and development of technical knowledge and execution.
• Communicate daily focus and feedback to service and kitchen teams.
• Follow all food and alcohol service and handling safety precautions and procedures.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.

Requirements

• 1-3+ years of leadership experience (high-potential candidates with less experience are encouraged to apply).
• Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits.
• Passion for hospitality and a proven track record of creating world-class hospitality experiences.
• Ability to thrive in a dynamic, fast-paced work environment.

Skills

• Genuine, warm, and caring demeanor.
• Honesty and integrity in all actions.
• Comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• Natural problem solver with a desire to positively impact individual and team execution.
• Passion for quality and professionalism.
• Exceptional relationship-building and communication skills.
• Encourages healthy and supportive competition within the team.
• Exudes confidence, humility, and respect.
• Takes pride in presenting a professional appearance and demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages at any JOEY location.
• Discounted clothing retailer partnership.
• Referral bonus program.
• Sales competitions and rewards.
• Paid vacation and sick leave.

About JOEY Restaurants

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned and operated since 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030.