Restaurant Manager - Fioretta

General Functions + Responsibilities

• Meet restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements.
• Support restaurant goals in all areas of operations to achieve the desired volume growth and optimum profit; Drive sales and repeat business by building rapport and establishing relationships with guests; Control costs by monitoring expenditures, identifying variances, and minimizing waste.
• Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience; Maintain guest service by helping wait staff with table preparation and food delivery.
• Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitor food presentation and service.
• Accomplish restaurant human resource objectives by selecting, orienting, training, coaching, counseling, and disciplining employees; Clearly communicate job expectations and developmental feedback; Adhere to and enforce policies and procedures; Ensure that all paperwork and documentation is completed accurately and on a timely basis.
• Monitor, address and document individual hourly employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination.
• Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations.
• Monitor and ensure the restaurant and the team’s compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements.

Experience + Education Requirements

• At least 3 years of full-service management experience in a high-volume restaurant
• Proven track record of delivering results in a complex, fast-paced environment.
• Demonstrated leadership capability to build strong teams and achieve business goals
• Ability to plan and set goals and communicate direction to others.
• Bachelor’s Degree preferred
• Valid Allergen, Sanitation and ServSafe Certifications required

Physical Demands + Work Environment

• Ability to stand and walk for extended periods (8–10 hours) in a high-volume, fast-paced front-of-house environment.
• Frequent movement throughout the venue, including dining room, bar, patio, private event spaces, storage areas, and kitchen line.
• Must be able to lift and carry up to 25–40 lbs (e.g., cases of glassware, chairs, small equipment).
• Comfortable working in crowded, high-energy settings with elevated noise levels during peak service and events.
• Ability to bend, reach, climb stairs, and navigate tight spaces safely and efficiently.
• Work schedule includes nights, weekends, holidays, and extended hours during special events and peak seasons.
• Exposure to varying temperatures (indoor/outdoor service areas, kitchen heat, walk-in coolers).

CORE COMPETENCIES

• Accountability
• Adaptability
• Communication Skills
• Emotional Intelligence
• Integrity
• Personal Development
• Professionalism
• Self-Management
• Teamwork and Collaboration
• Technical Proficiency with computers and POS systems

BENEFITS + PERKS

• BCBS Medical
• BCBS Dental
• Eyemed Vision
• Company-paid Short-term Disability Insurance
• Company-paid Life and AD&D Insurance
• Company-paid Employee Assistance Program
• Paid Time Off
• Paid Sick Leave
• Commuter Benefits
• 401K + Match
• Monthly Food & Beverage Allowance and Discount

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.