RESTAURANT MANAGER - 'EMBERANCE' NEW OPENING

Save this job Email Tweet Facebook LinkedIn Description POSITION SUMMARY The Emberance Manager is a hospitality driven leader responsible for overseeing daily shift execution, supporting team performance, and delivering exceptional guest experiences. This position serves as the primary floor leader during assigned shifts, ensuring service standards, operational procedures, and hospitality expectations are executed consistently. The Manager leads by example, coaches team members in real time, and creates an environment where both guests and employees feel welcomed, valued, and cared for. The ideal candidate thrives in a fast-paced restaurant environment, enjoys developing others, and takes pride in maintaining high standards. This role is designed for individuals who aspire to grow into restaurant management and leadership positions. REPORTS TO: Emberance Assistant General Manager and Director of Outlets Key Responsibilities Shift Leadership Lead daily front-of-house operations during assigned shiftsEnsure smooth execution of service from opening through closeAct as the primary leadership presence on the restaurant floorMake sound decisions to support service flow, staffing adjustments, and guest satisfactionMaintain composure and professionalism during high-volume service periodsCommunicate effectively with managers, chefs, and team members throughout each shift Team Leadership and Development Lead pre-shift meetings and daily lineupsCommunicate menu features, service priorities, operational updates, and hospitality expectationsCoach employees in real time to improve service performance and guest interactionEnsure team members understand and execute established standardsRecognize and reinforce positive performanceAssist with training and onboarding new employeesPromote teamwork, accountability, and a positive work environment Guest Experience Maintain an active presence in the dining room throughout serviceGreet and engage with guests to build relationships and enhance the dining experienceAddress guest concerns promptly and professionallyAnticipate guest needs and ensure service recovery opportunities are handled effectivelySupport the restaurant commitment to personalized and memorable hospitalityEnsure every guest interaction reflects the standards and culture of Emberance Operations Excellence Ensure opening, shift change, and closing procedures are completed accuratelyMonitor dining room appearance, staff appearance, cleanliness, organization, and readinessConduct floor walks to maintain service, cleanliness, and safety standardsAssist with table management and service flow throughout the shiftEnsure compliance with food safety, sanitation, alcohol service, and company policiesCommunicate operational concerns and opportunities to restaurant leadership Standards and Quality Monitor food and beverage presentation to ensure quality and consistencyEnsure service standards are executed across all employee positionsFollow up on incomplete side work and assigned dutiesHold team members accountable for appearance, preparedness, and professionalismHelp maintain a culture of excellence and attention to detail Qualifications Required Minimum 1-2 years of restaurant leadership experienceStrong hospitality mindset and passion for guest serviceExcellent communication and interpersonal skillsAbility to coach and motivate team membersAbility to remain calm and effective in fast-paced environmentsStrong organization, attention to detail, and problem-solving skillsAvailability to work nights, weekends, holidays, and peak business periods Preferred Experience in upscale casual, polished casual, or fine dining restaurantsNew restaurant opening experienceWine, beer, and spirits knowledgePrior experience leading shifts, conducting lineups, or training team membersDesire to pursue long-term restaurant leadership opportunitiesPrevious experience as food server or bartender in a free-standing restaurant or hotel restaurant environment Note This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. The Company will provide reasonable accommodation to qualified individuals with disabilities in accordance with applicable law. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate where permitted by applicable law. Nothing in this job description alters the at-will nature of employment or limits the Company’s right to modify duties at any time. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Save this job Email Tweet Facebook LinkedIn