Restaurant Manager (Church's Chicken)

About the role

Reports To: District Manager, QSR
FLSA Status: Salary Exempt
Role Type: Full-time
Working Location: Assigned Restaurant
Working Hours: Flexible availability including evenings, weekends, and some holidays. Weekly hours will vary.

Responsibilities

• Ensure our customers have great guest experience, by ensuring our products are hot, fresh and delicious.
• Manage and develop employees in the restaurant and ensure they are clean and neat in appearance.
• Ensures cleanliness of the property (restrooms, floors, coolers, kitchen, front counter, back-office, dining area, fountain area, sidewalk entrance etc.).
• Ensures all employees are upholding strict food safety standards.
• Navigate customer complaints with grace and escalate complaints as necessary to the District Manager, QSR if unresolved.
• Ensure perishable products are properly rotated and stored to maintain freshness, avoid cross-contamination, and minimize spoilage.
• Actively recruit, interview, and staff store with the required number of employees to operate at budgeted hours without overtime or over-budget exceptions.
• Responsible for controlling inventory to maintain inventory shortage performance (at less than 1.0% short to merchandise sales).
• Compiles, inputs, reconciles, and balances each component of the daily close-out paperwork as well as completes end-of-the-day accounting by 8:00 am.
• Conduct cash audit weekly.
• Strictly follow and enforce the Vendor Check In policy and personally count all merchandise received into the store.
• Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook.

Requirements

• An ideal candidate will have experience with or understanding of:
• The physical ability to perform all duties of a restaurant team member regularly.
• Food service/safety experience.
• Good leadership, communication, and team-building skills.

Qualifications

• A minimum of two years’ experience managing a quick-service restaurant.
• A valid driver’s license.

Skills

Knowledge, Skills, and Abilities: An ideal candidate will have experience with or understanding of:

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount
• Paid training

Pay

This position is exempt and salary-based.

Schedule

10 hour shift
Weekend availability: Monday to Friday