Restaurant Manager
TriBeCa Hospitality Group · New York, NY · 1 mo ago
ManagementFull-time
About the Role
Ludico, an exciting new restaurant concept from Tribeca Hospitality Group, is seeking an experienced, hospitality-driven Restaurant Manager to join our opening leadership team. This hands-on role oversees daily front-of-house operations, leads service, develops team members, and delivers exceptional guest experiences in a fast-paced fine dining environment.
Responsibilities
- Lead front-of-house operations during service, maintaining exceptional hospitality standards.
- Engage with guests, build relationships, and create memorable dining experiences.
- Address guest concerns promptly and professionally, ensuring effective service recovery.
- Lead, coach, and motivate front-of-house team members during every shift.
- Assist with hiring, onboarding, training, and employee development.
- Conduct daily pre-shift meetings and communicate service expectations.
- Ensure smooth and efficient restaurant operations throughout each shift.
- Support scheduling, staffing, and labor management initiatives.
- Work closely with the culinary team to ensure seamless communication between front and back of house.
- Ensure compliance with Department of Health regulations and company policies.
- Promote safe food handling and responsible alcohol service practices.
Qualifications
- Minimum 3 years of management experience in an upscale, high-volume, or fine dining restaurant.
- Proven success leading front-of-house teams in a hospitality-driven environment.
- Strong knowledge of fine dining service standards and guest relations.
- Experience with SevenRooms, Resy, OpenTable, and Toast POS preferred.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to coach, motivate, and develop high-performing teams.
- Strong organizational skills with exceptional attention to detail.
- Ability to remain calm and effective under pressure while making sound operational decisions.
- Professional appearance, polished demeanor, and strong leadership presence.
- Flexible schedule, including nights, weekends, and holidays.
- Ability to stand and walk for extended periods, navigate multiple levels of the restaurant, and lift/carry up to 50 pounds.
Why Join Ludico?
- Be part of an exciting new restaurant opening from Tribeca Hospitality Group.
- Help shape the service culture and guest experience from day one.
- Work alongside an accomplished culinary and hospitality leadership team.
- Opportunities for professional growth and advancement within a growing hospitality group.
- Competitive compensation and comprehensive benefits package.
- Join a team dedicated to hospitality, creativity, teamwork, and operational excellence.
Ludico is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We celebrate diversity and welcome applicants from all backgrounds who share our passion for hospitality, excellence, and creating unforgettable guest experiences.