Restaurant Manager

About the role

We are looking for all levels of Restaurant Managers to join our FreeRange Team. You will deliver a high-quality menu and motivate our staff to provide excellent guest service. We have great concepts to join and we're looking for great team members at all of them. Check out our website for more about each concept at www.freerangeconcetps.com. Our family of brands includes The Rustic, Bowl & Barrel, The General Public, and Joe Leo Fine Tex Mex.

We believe that if you like to have fun, enjoy working as a team, take ownership of your actions, and have passion for what we do, success will follow. You must also enjoy constant innovation – we always strive to create and improve! Continual people development is key to our foundation and long-term success. Having business and personal integrity is essential to succeed at FRC.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to guest issues
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly, and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• The Drive to Create Remarkable Memories for Guests
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role
• Proven guest service experience as a manager
• Food and beverage (F&B) knowledge
• Familiarity with restaurant management software, like Reporting and Analytics
• Strong leadership, motivational and people skills
• Acute financial management skills
• Hospitality management or culinary schooling is a plus
• Comply with all food and beverage regulations: TABC Certified and Food Handler Certified, https://www.learn2serve.com/