Restaurant Manager
ManagementFull-time
About the role
Smashburger is one of the country's fastest-growing, FAST casual, "better burger" restaurants. It is an ENERGETIC, modern and upbeat concept that offers HANDCRAFTED gourmet burgers that use FRESH, never frozen 100% certified beef, made to order CRISP entree' salads, chicken sandwiches, as well as a variety of MOUTHWATERING sides and decadent Haagen Dazs handspun MILKSHAKES.
Responsibilities
- Manage daily operations to ensure smooth service and customer satisfaction.
- Train and mentor BOH and FOH team members to maintain high standards.
- Ensure compliance with all company policies and procedures.
- Maintain cleanliness and organization of the restaurant.
- Handle customer complaints and resolve issues promptly.
- Assist in hiring and training new employees.
Requirements
- Some experience in a Restaurant Environment
- Have a "CAN DO" attitude
- Hospitality-Orientated and Passionate about PEOPLE
- Ability to Lead, COACH and counsel others
- Execute company standards and CULTURE
Qualifications
- Strong leadership and communication skills.
- Ability to work independently and under pressure.
- Positive attitude and ability to motivate others.
- Knowledge of food safety and sanitation practices.
- Basic computer skills for managing employee schedules and reporting.