Restaurant Manager

Location: Richmond Village, Evesham Road, Evesham, WR11 4TY

Contract: Permanent - Full Time, 40 hrs over 5 shifts a week including some weekends

About the role

At Richmond Village Wood Norton, we pride ourselves on delivering exceptional dining experiences within a warm, community-focused environment. As Restaurant Manager, you will lead our front of house team, taking ownership of a thriving hospitality operation where quality, service, and resident experience are at the heart of everything we do.

Responsibilities

• Manage and optimise staff rotas, ensuring effective cover while working within agreed budgets
• Lead, recruit, and develop a high-performing front of house team, maintaining Richmond Villages’ high standards
• Oversee all daily restaurant operations, delivering an exceptional experience across dining, bar, and room service
• Plan and deliver events and functions, maximising the use of village spaces to drive engagement and revenue
• Build relationships with local businesses and organisations to increase external bookings and revenue opportunities
• Work collaboratively with marketing to promote events, functions, and dining experiences
• Work closely with the kitchen and wider teams to ensure seamless service and a consistent guest & resident experience
• Manage dietary, allergen, and alternative meal requirements safely and effectively

Requirements

• Experience managing a team in a hospitality or catering environment
• CIEH Level 2 Certificate in Food Safety (or equivalent)
• Self-motivated with strong communication skills
• Ability to develop relationships with residents using a person-centred approach
• Organised, flexible, and professional with a team-player attitude
• Ability to work under your own initiative and lead by example
• Commitment to delivering an excellent hospitality experience
• Completion of a DBS check (Bupa covers the £40 cost)

Pay

£29,221 per annum

Schedule

Shift Pattern: 11:30 AM – 7:30 PM

Benefits

• My Healthcare: Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – available 24/7
• Annual healthcare allowance of approximately £350 to redeem against Bupa healthcare products
• Enhanced sick pay scheme in addition to statutory sick pay
• Free meal with every shift
• 20 days holiday + Bank Holidays
• Long service rewards including extra holidays and monetary bonuses
• Interest-free annual travel loan for public transport season tickets
• Wagestream: Early access to up to 40% of earned wages within minutes
• Range of Bupa pension plans
• Parental leave schemes for adoption, birth parents, and co-parents
• Menopause Plan: Specifically designed to empower women to seek advice, choose treatment, and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK