Restaurant Manager
Omni Hotels & Resorts · Rancho Mirage, CA · 2 mo ago
ManagementFull-time
Omni Rancho Las Palmas Resort & Spa is a 444-room luxury resort in Rancho Mirage, re-imagined for the 21st-century traveler. Our Spanish Colonial-inspired hotel rooms feature a soothing desert palette and private patios or balconies with breathtaking views. Associates enjoy a dynamic work environment, comprehensive training, and a culture of respect, gratitude, and empowerment.
About the role
The Restaurant Manager is responsible for delivering prompt, courteous service in compliance with Omni Food and Beverage standards and company policies. You will lead a team to provide memorable experiences for guests and team members.
Responsibilities
- Oversee Food and Beverage outlets and manage assigned shifts.
- Complete environmental checklists for the dining room.
- Supervise pool supervisors and associates.
- Spot-check liquor pars and order daily supplies.
- Follow up on established training steps for staff.
- Handle guest comments, complaints, and ensure satisfaction.
- Stay on the floor during peak hours to observe, teach, and elevate staff service.
- Monitor each guest’s experience and communicate feedback.
- Examine food preparation and beverage presentation.
- Maintain the condition of the dining room.
- Manage scheduling, weekly payroll, and forecasting (weekly and monthly).
- Participate in interviewing new employees as needed.
- Prepare maintenance requests and follow up on them.
- Monitor food and liquor requisitions and minimize food waste.
- Check bar controls, shot glass use, red lining, and ensure bottles are totally empty daily.
- Adhere to all liquor liability laws and know emergency procedures to prevent accidents.
Requirements
- 3+ years in a Bar Manager role (highly preferred).
- Experience in a busy, fast-paced working environment.
- Ability to manage deadlines and support a team.
- Understanding of Food and Beverage financials, including cost and par controls.
- General knowledge of Microsoft Word, Excel, and PowerPoint.
- Strong attention to detail and customer service skills.
- Understanding of beer, wine, and cocktail beverage creation.
- Valid, unexpired ServSafe Food Handlers and TiPS&RBS certification (or obtain upon hire).
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Ability to stand and walk for extended periods or an entire shift.
- Ability to move, lift, carry, push, pull, and place objects of moderate weight without assistance.