Restaurant Manager

About the role

Hilton Chicago O'Hare Airport offers unparalleled convenience to savvy travelers in a quiet, no fly-zone. Quick access to all domestic terminals via underground walkways and the Blue-line train to downtown Chicago. This property has 860 rooms and 37,000 sq. ft of meeting space. Hyde Park Hospitality is now hiring a Restaurant Manager to assist in the Food & Beverage outlets which include: The Andiamo Restaurant which is currently serving breakfast, lunch and casual dining menus; Cafe Mercato our conveniently located Coffee and Sandwich shop located inside the hotel for airport travelers; and a sports themed bar also serving casual dining experience to airport travelers.

Responsibilities

• Direct team members and services of a hotel food and beverage outlet to deliver excellent guest experience
• Assist in the management of food and beverage operations to include, but not limited to, guest service standards and initiatives, product quality and management, outlet management, policy and procedure enforcement and meeting participation and facilitation
• Assist in monitoring and developing team member performance to include, but not limited to, providing training, supervision, management, coaching and counseling, performance evaluations and delivering recognition and reward
• Assist in monitoring and assessing product quality and service and guest satisfaction, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards

Requirements

• At least 2 years of F&B supervisory experience
• High volume, union experience is preferred

Organizational values

• Be a Premier Hospitality Organization
• Employee Development & Advancement
• Giving to/Servicing Our Communities
• Maintain Work / Life Balance

Culture

Culture serves the VISION of our Company. It's Who we are and Who we strive to be everyday. Healthy Cultures manifest in daily behaviors. Culture is DESIGN or by DEFAULT.

SO, WHAT IS THE HPH CULTURE?

• Model Hospitality Organization
• Work Hard/Play Hard — BALANCE
• Giving to & Servicing Our Communities
• Employee Advancement

Benefits

• Flexible schedule working 5 days a week with a rotating paid holiday schedule
• Employer paid parking located directly across from the hotel
• Free meals
• Paid time off upon hire
• Health benefits after 90-day probationary period
• You will be a primary stakeholder that has the ability to make operational decisions and influence outcomes that contribute to the success and growth of the business

Pay

Salary Range: $72,500.00-$77,500.00

Schedule

Shift Timings: 5:30 AM - 3:00 PM or 3:00 PM - 12:30 AM