Restaurant Manager and Assistant Manager

Responsibilities

• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
• Provide regular feedback to each team member on strengths and areas of growth
• Create weekly shift schedules, maintain budgeted cost of labor, and ensure quality service and quick wait times
• Track and order necessary inventory, smallwares, parts, and equipment, while maintaining low cost of goods sold through eliminating waste and accurate counting
• Ensure appropriate cash handling, deposits, and change for the store
• Ensure crew is knowledgeable and meeting all health and safety requirements
• Develop new leaders to step into future roles
• Promptly implement and communicate directives
• Thoughtfully delegate tasks to their leadership team and baristas to facilitate efficiency and appropriate development
• Responsible for hiring, firing and disciplinary actions related to the shift leads and baristas

Requirements

• Employee experience or Management experience (both preferred but not required)
• Pay based on experience

Qualifications

• Strong leadership skills
• Business acumen
• A passion for delivering exceptional customer service

Benefits

• Employee discounts
• Free uniforms
• Opportunity for advancement