Restaurant Management

We need to output HTML fragment with sections: h3 headings for sections present: About the role? The posting includes description at start: "A Restaurant Manager is responsible for the development of their team..." That's like about the role. Could treat as "About the role". Then Responsibilities, Requirements, Competencies? The posting includes "Competencies" list. Also "What We Offer" (benefits). Also "Skills". Also maybe "Pay" not given; no pay specifics. No schedule specifics. So we should not create Pay or Schedule sections. We need to include only sections with real content. Use

for each heading. Use

• for lists. Use

  for prose. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO etc. Remove application instructions. Also remove duplicated lines. We need to preserve all substantive info. Let's extract content: Intro paragraph(s): "A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience using an operational excellence model which contributes to profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee standards and in compliance with all applicable laws. Guest First Culture Embracing a guest first culture is not a strategy; it is the way we should execute our business. Start by taking personal responsibility to provide the best guest service in the industry. Together, we can accomplish this by delivering what our guests want: quality products; fast, friendly service; and a clean restaurant. Quality products are prepared using the proper systems and recipes the way the guest ordered it. Friendly service starts with you - a warm greeting, a smile, and a thank you go a long way. A clean restaurant provides the guest with the atmosphere they want. Let's make their day ... every guest, every day." We can combine into a paragraph. Responsibilities list: after "RESPONSIBILITIES INCLUDE (but Not Limited To)" then bullet list lines: - Recruit, hire, train and develop their employees - Communicate job expectations to their employees - Plan, monitor, appraise and review their employees’ job performance - Provide coaching and feedback; disciplines when appropriate - Create and maintain a guest first culture in the restaurant - Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals - Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws - Ensure Brand standards and systems are executed - Prepare and complete action plans; implement production, productivity, quality and guest service standards - Complete audits and implement plans to drive system improvements - Control costs to help maximize profitability - Execute all in-restaurant marketing promotions in a timely manner - Execute new product roll-outs including team training, marketing and sampling - Set sales goals and track results We need to preserve all. Requirements: after "Requirements –" list: - Must be able to lift a minimum of 30 lbs - Must be able to stand for 6+ hours at a time - Must be 18+ years or older - Must be authorized to work in the U.S. - Fluent in English Later in Skills section there is also "Must be able to lift a minimum of 50 lbs. and stand for a period of up to 6 hours at a time". There's a conflict: earlier says 30 lbs, later says 50 lbs. We must preserve both as they appear. Probably both are substantive; we keep both. Also Skills list includes: - Ability to be flexible with working hours and weekend day/s are required - High School diploma, or equivalent - Transportation: to work, banking if needed, attend all meetings and training as required - Must be able to lift a minimum of 50 lbs. and stand for a period of up to 6 hours at a time - Proficient in English - At least 2 years of management experience, and experience working in the restaurant or retail industry Also "Competencies" list includes many bullet points under categories: Guest Focus, Passion for Results, Problem Solving and Decision Making, Interpersonal Relationships & Influence, Conflict Management, Developing Direct Reports And Others, Business and Financial Acumen. Each with sub-bullets. We need to decide how to format Competencies. Could treat as a section with heading

  Competencies

  and then maybe subheadings? But spec only says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are typical but we can use other headings? Probably we should stick to those headings; but Competencies is not in list. However we could treat Competencies as part of Skills or Requirements? But the posting explicitly has a Competencies section with detailed bullets. We need to preserve all substantive info; we could include a

  Competencies

  even if not in the example list; the instruction says "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples, not exclusive. So we can use Competencies as a heading. Similarly "What We Offer" could be Benefits. Thus sections: About the role (intro), Responsibilities, Requirements, Competencies, Skills, Benefits (What We Offer). Possibly also "Qualifications"? Not present. We must not create Pay or Schedule sections. Now we need to strip boilerplate: EEO statements, equal-opportunity, legal, etc. Also remove the line: "With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer". That's maybe part of "What We Offer"? It's more about company; could be included in Benefits? It's not a benefit but descriptive. Might be considered boilerplate? It's not EEO but still maybe considered company description. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." This company description is not necessarily boilerplate; it's substantive about the employer. Might keep? It's not a benefit but could be part of About the role? However it's after "What We Offer". It might be considered part of the posting but not a benefit. The instruction says to preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep it, maybe as a paragraph under Benefits or as its own section like "About the Company". But we only have defined headings; we could add a heading "About the Company" as

  . Not in examples but allowed. However we might just incorporate it into Benefits section as a paragraph before benefits list. But the "What We Offer" paragraph: "We are a family owned and operated business. With 200+restaurants in our network you will have the opportunity to grow internally and learn new skills". That's substantive. Then list benefits: Competitive salary, Health insurance, 401k per company policy, Two weeks of vacation, Life/disability insurance, Outings, recognition contests, Employee discounts and discounted pet insurance, Complimentary and discounted meals, Monthly Bonus Plan. We should keep that. Now the Skills section includes bullet list. Now we need to ensure we don't duplicate content: The Requirements list includes lift 30 lbs, stand 6+ hours, 18+, authorized to work, fluent English. Skills list includes lift 50 lbs, stand up to 6 hours, flexible hours, HS diploma, transportation, proficient English, 2 years management experience. There's some overlap (English). We'll keep both. Now format. We'll produce:

  About the role

  ... (intro paragraph)

  Responsibilities

  • ...
  ...

  Requirements

  • Must be able to lift a minimum of 30 lbs
  • Must be able to stand for 6+ hours at a time
  • Must be 18+ years or older
  • Must be authorized to work in the U.S.
  • Fluent in English

  Competencies

  We need to list the competency categories with sub-bullets. Could do nested lists? The spec only mentions
  • for any list of duties/requirements/benefits. It doesn't forbid nested lists. We'll do top-level
    for each competency category, with
    • containing the category name and then a nested
      for its items. Alternatively we could flatten: each bullet as a line with category - item. But better to keep structure. We'll produce:

      Competencies

      • Guest Focus
        • Understands and exceeds guest expectations, needs and requirements
        • Develops and maintains guest relationships
        • Displays a sense of urgency with guests
        • Seeks ways to improve the guest experience; asks questions, commits to follow-through
        • Resolves guest concerns in a timely fashion
        • Touches tables in the restaurants, speaks to guests and asks for feedback on how they can improve their restaurant operations
      • Passion for Results
        • Sets and maintains high standards for self and others, acts as a role model
        • Consistently meets or exceeds goals
        • Contributes to the overall team performance; understands how his/her role relates to others
        • Sets, prioritizes and maintains focus on important activities
        • Reads and interprets reports to establish goals and deliver results
        • Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
      • Problem Solving and Decision Making
        • Identifies and resolves issues and problems
        • Uses information at hand to make decisions and solve problems; includes others when necessary
        • Identifies root cause of a problem and implements a solution to prevent from recurring
        • Empowers others to make decisions and resolve issues
        • Identifies obstacles and eliminates road blocks
      • Interpersonal Relationships & Influence
        • Develops and maintains relationships with team
        • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
        • Remains positive in high tension situations
        • Encourages collaboration and teamwork
        • Leads others; negotiates and takes effective action
      • Conflict Management
        • Seeks to understand conflict through active listening
        • Recognizes conflicts as an opportunity to learn and improve
        • Resolves situations using facts involved, ensuring consistency with policies and procedures
        • Escalates issues as appropriate
      • Developing Direct Reports And Others
        • Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills
        • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
        • Provides challenging assignments for the purpose of developing others