Restaurant Management
for each section heading. Use - for lists. Use
for prose.
We must preserve all substantive info, not invent. Remove boilerplate: EEO, equal-opportunity, scam-warning, application instructions, cookie/navigation/legal. Also remove duplicated lines. The posting includes some repeated lines like "Must be able to lift a minimum of 30 lbs" later "Must be able to lift a minimum of 50 lbs." Actually there are two different lift requirements: earlier Requirements list includes 30 lbs, later Skills list includes 50 lbs. Both are substantive; we need to keep both? Might be contradictory but we preserve both as separate bullet points under Requirements and Skills? The earlier "Requirements – Must be able to lift a minimum of 30 lbsMust be able to stand for 6+ hours at a timeMust be 18+ years or olderMust be authorized to work in the U.S.Fluent in English" That's a run-on without spaces. We need to parse: lift 30 lbs, stand 6+ hours, 18+, authorized to work in US, fluent English. Later Skills: "Ability to be flexible with working hours and weekend day/s are required High School diploma, or equivalent Transportation: to work, banking if needed, attend all meetings and training as required Must be able to lift a minimum of 50 lbs. and stand for a period of up to 6 hours at a time Proficient in English At least 2 years of management experience, and experience working in the restaurant or retail industry". So we need to capture all.
We'll create sections:
About the role
... (the initial paragraph up to "Let's make their day ... every guest, every day.") maybe combine into one
.
Then Responsibilities: list items from "RESPONSIBILITIES INCLUDE (but Not Limited To)" list.
Then Requirements: list items from the Requirements block (lift 30 lbs, stand 6+ hours, 18+, authorized to work in US, fluent English). Also maybe include "Must be able to lift a minimum of 30 lbs" etc.
Then Competencies: list each competency heading and its bullet points? The posting lists competencies with description after each heading. Could treat each competency as a
- containing the heading and description. Or we could make subheadings? But only allowed headings are h3 for sections; we can't add more headings. So we can put each competency as a list item with bold heading? But we cannot add extra markup besides
, - ,
. We can include text inside
- . So we can do
- Guest Focus: Understands and exceeds guest expectations...
. That's okay.
Similarly for other competencies.
Then Benefits: from "What We Offer" list: family owned, 200+ restaurants, opportunity to grow internally, learn new skills, Competitive salary, Health insurance, 401k per company policy, Two weeks of vacation, Life/disability insurance, Outings, recognition contests, Employee discounts and discounted pet insurance, Complimentary and discounted meals, Monthly Bonus Plan. Also maybe the statement about 200+ locations in 6 states etc. That's part of description but could be included in About the role? Actually it's after benefits? It appears after benefits: "With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer". That's more about company; could be part of About the role or a separate section? There's no heading for it. Could include in About the role paragraph after the initial description. We'll incorporate into About the role.
Then Skills: list items: Ability to be flexible with working hours and weekend day/s are required, High School diploma, or equivalent, Transportation: to work, banking if needed, attend all meetings and training as required, Must be able to lift a minimum of 50 lbs. and stand for a period of up to 6 hours at a time, Proficient in English, At least 2 years of management experience, and experience working in the restaurant or retail industry.
We must not repeat job title as heading. No mention of Pay or Schedule.
Now ensure we don't include boilerplate: EEO statement, equal-opportunity, etc. Remove that paragraph.
Also remove duplicated lines: there may be duplicate of "Must be able to lift a minimum of 30 lbs" appears only once; later 50 lbs is separate.
Now produce HTML.
Let's craft.
About the role paragraph: Combine:
"A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience using an operational excellence model which contributes to profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee standards and in compliance with all applicable laws. Guest First Culture Embracing a guest first culture is not a strategy; it is the way we should execute our business. Start by taking personal responsibility to provide the best guest service in the industry. Together, we can accomplish this by delivering what our guests want: quality products; fast, friendly service; and a clean restaurant. Quality products are prepared using the proper systems and recipes the way the guest ordered it. Friendly service starts with you - a warm greeting, a smile, and a thank you go a long way. A clean restaurant provides the guest with the atmosphere they want. Let's make their day ... every guest, every day. With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer."
Make sure it's one .
Now Responsibilities list items:
- Recruit, hire, train and develop their employees
- Communicate job expectations to their employees
- Plan, monitor, appraise and review their employees’ job performance
- Provide coaching and feedback; disciplines when appropriate
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Ensure Brand standards and systems are executed
- Prepare and complete action plans; implement production, productivity, quality and guest service standards
- Complete audits and implement plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Set sales goals and track results
Now Requirements list:
- Must be able to lift a minimum of 30 lbs
- Must be able to stand for 6+ hours at a time
- Must be 18+ years or older
- Must be authorized to work in the U.S.
- Fluent in English
Now Competencies list items (each with heading bold maybe):
- Guest Focus: Understands and exceeds guest expectations, needs and requirements; Develops and maintains guest relationships; Displays a sense of urgency with guests; Seeks ways to improve the guest experience; asks questions, commits to follow-through; Resolves guest concerns in a timely fashion; Touches tables in the restaurants, speaks to guests and asks for feedback on how they can improve their restaurant operations
- Passion for Results: Sets and maintains high standards for self and others, acts as a role model; Consistently meets or exceeds goals; Contributes to the overall team performance; understands how his/her role relates to others; Sets, prioritizes and maintains focus on important activities; Reads and interprets reports to establish goals and deliver results; Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
- Problem Solving and Decision Making: Identifies and resolves issues and problems; Uses information at hand to make decisions and solve problems; includes others when necessary; Identifies root cause of a problem and implements a solution to prevent from recurring; Empowers others to make decisions and resolve issues; Identifies obstacles and eliminates road blocks
- Interpersonal Relationships & Influence: Develops and maintains relationships with team; Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments; Remains positive in high tension situations; Encourages collaboration and teamwork; Leads others; negotiates and takes effective action
- Conflict Management: Seeks to understand conflict through active listening; Recognizes conflicts as an opportunity to learn and improve; Resolves situations using facts involved, ensuring consistency with policies and procedures; Escalates issues as appropriate
- Developing Direct Reports And Others: Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills; Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly; Provides challenging assignments for the purpose of developing others; Uses coaching and feedback opportunities to improve performance; Identifies training needs and supports resources for development opportunities
- Business and Financial Acumen: Understands guest and competition; translates and applies own expertise to address business opportunities; Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change; Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals and teaches others; Understands, analyzes and communicates the key performance/profit levers and manages to these measures
Now Benefits list:
- Family owned and operated business
- 200+ restaurants in our network – opportunity to grow internally and learn new skills
- Competitive salary
- Health insurance
- 401k per company policy
- Two weeks of vacation
- Life/disability insurance
- Outings, recognition contests
- Employee discounts and discounted pet insurance
- Complimentary and discounted meals
- Monthly Bonus Plan
- With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture
- You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates
- If hired, Cafua Management Company will be your only employer
But note some of these were already in About the role; we might duplicate. To avoid duplication, we could keep About the role shorter and put the company details in Benefits or separate section. However the instruction: preserve ALL substantive information; we can include in either section but not duplicate? Duplication is allowed? It says remove duplicated lines. So we should avoid duplicating same sentence. The About the role already includes the company details sentence. So we should not repeat that in Benefits. So we keep About the role with that sentence, and Benefits list only the offered items.
Thus Benefits list:
- Competitive salary
- Health insurance
- 401k per company policy
-
for prose. We must preserve all substantive info, not invent. Remove boilerplate: EEO, equal-opportunity, scam-warning, application instructions, cookie/navigation/legal. Also remove duplicated lines. The posting includes some repeated lines like "Must be able to lift a minimum of 30 lbs" later "Must be able to lift a minimum of 50 lbs." Actually there are two different lift requirements: earlier Requirements list includes 30 lbs, later Skills list includes 50 lbs. Both are substantive; we need to keep both? Might be contradictory but we preserve both as separate bullet points under Requirements and Skills? The earlier "Requirements – Must be able to lift a minimum of 30 lbsMust be able to stand for 6+ hours at a timeMust be 18+ years or olderMust be authorized to work in the U.S.Fluent in English" That's a run-on without spaces. We need to parse: lift 30 lbs, stand 6+ hours, 18+, authorized to work in US, fluent English. Later Skills: "Ability to be flexible with working hours and weekend day/s are required High School diploma, or equivalent Transportation: to work, banking if needed, attend all meetings and training as required Must be able to lift a minimum of 50 lbs. and stand for a period of up to 6 hours at a time Proficient in English At least 2 years of management experience, and experience working in the restaurant or retail industry". So we need to capture all. We'll create sections:
About the role
... (the initial paragraph up to "Let's make their day ... every guest, every day.") maybe combine into one
. Then Responsibilities: list items from "RESPONSIBILITIES INCLUDE (but Not Limited To)" list. Then Requirements: list items from the Requirements block (lift 30 lbs, stand 6+ hours, 18+, authorized to work in US, fluent English). Also maybe include "Must be able to lift a minimum of 30 lbs" etc. Then Competencies: list each competency heading and its bullet points? The posting lists competencies with description after each heading. Could treat each competency as a
, - ,
. We can include text inside
- . So we can do
- Guest Focus: Understands and exceeds guest expectations...
. That's okay.
Similarly for other competencies.
Then Benefits: from "What We Offer" list: family owned, 200+ restaurants, opportunity to grow internally, learn new skills, Competitive salary, Health insurance, 401k per company policy, Two weeks of vacation, Life/disability insurance, Outings, recognition contests, Employee discounts and discounted pet insurance, Complimentary and discounted meals, Monthly Bonus Plan. Also maybe the statement about 200+ locations in 6 states etc. That's part of description but could be included in About the role? Actually it's after benefits? It appears after benefits: "With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer". That's more about company; could be part of About the role or a separate section? There's no heading for it. Could include in About the role paragraph after the initial description. We'll incorporate into About the role.
Then Skills: list items: Ability to be flexible with working hours and weekend day/s are required, High School diploma, or equivalent, Transportation: to work, banking if needed, attend all meetings and training as required, Must be able to lift a minimum of 50 lbs. and stand for a period of up to 6 hours at a time, Proficient in English, At least 2 years of management experience, and experience working in the restaurant or retail industry.
We must not repeat job title as heading. No mention of Pay or Schedule.
Now ensure we don't include boilerplate: EEO statement, equal-opportunity, etc. Remove that paragraph.
Also remove duplicated lines: there may be duplicate of "Must be able to lift a minimum of 30 lbs" appears only once; later 50 lbs is separate.
Now produce HTML.
Let's craft.
About the role paragraph: Combine:
"A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience using an operational excellence model which contributes to profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee standards and in compliance with all applicable laws. Guest First Culture Embracing a guest first culture is not a strategy; it is the way we should execute our business. Start by taking personal responsibility to provide the best guest service in the industry. Together, we can accomplish this by delivering what our guests want: quality products; fast, friendly service; and a clean restaurant. Quality products are prepared using the proper systems and recipes the way the guest ordered it. Friendly service starts with you - a warm greeting, a smile, and a thank you go a long way. A clean restaurant provides the guest with the atmosphere they want. Let's make their day ... every guest, every day. With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer."
Make sure it's one .
Now Responsibilities list items:
- Recruit, hire, train and develop their employees
- Communicate job expectations to their employees
- Plan, monitor, appraise and review their employees’ job performance
- Provide coaching and feedback; disciplines when appropriate
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Ensure Brand standards and systems are executed
- Prepare and complete action plans; implement production, productivity, quality and guest service standards
- Complete audits and implement plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Set sales goals and track results
Now Requirements list:
- Must be able to lift a minimum of 30 lbs
- Must be able to stand for 6+ hours at a time
- Must be 18+ years or older
- Must be authorized to work in the U.S.
- Fluent in English
Now Competencies list items (each with heading bold maybe):
- Guest Focus: Understands and exceeds guest expectations, needs and requirements; Develops and maintains guest relationships; Displays a sense of urgency with guests; Seeks ways to improve the guest experience; asks questions, commits to follow-through; Resolves guest concerns in a timely fashion; Touches tables in the restaurants, speaks to guests and asks for feedback on how they can improve their restaurant operations
- Passion for Results: Sets and maintains high standards for self and others, acts as a role model; Consistently meets or exceeds goals; Contributes to the overall team performance; understands how his/her role relates to others; Sets, prioritizes and maintains focus on important activities; Reads and interprets reports to establish goals and deliver results; Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
- Problem Solving and Decision Making: Identifies and resolves issues and problems; Uses information at hand to make decisions and solve problems; includes others when necessary; Identifies root cause of a problem and implements a solution to prevent from recurring; Empowers others to make decisions and resolve issues; Identifies obstacles and eliminates road blocks
- Interpersonal Relationships & Influence: Develops and maintains relationships with team; Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments; Remains positive in high tension situations; Encourages collaboration and teamwork; Leads others; negotiates and takes effective action
- Conflict Management: Seeks to understand conflict through active listening; Recognizes conflicts as an opportunity to learn and improve; Resolves situations using facts involved, ensuring consistency with policies and procedures; Escalates issues as appropriate
- Developing Direct Reports And Others: Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills; Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly; Provides challenging assignments for the purpose of developing others; Uses coaching and feedback opportunities to improve performance; Identifies training needs and supports resources for development opportunities
- Business and Financial Acumen: Understands guest and competition; translates and applies own expertise to address business opportunities; Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change; Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals and teaches others; Understands, analyzes and communicates the key performance/profit levers and manages to these measures
Now Benefits list:
- Family owned and operated business
- 200+ restaurants in our network – opportunity to grow internally and learn new skills
- Competitive salary
- Health insurance
- 401k per company policy
- Two weeks of vacation
- Life/disability insurance
- Outings, recognition contests
- Employee discounts and discounted pet insurance
- Complimentary and discounted meals
- Monthly Bonus Plan
- With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture
- You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates
- If hired, Cafua Management Company will be your only employer
But note some of these were already in About the role; we might duplicate. To avoid duplication, we could keep About the role shorter and put the company details in Benefits or separate section. However the instruction: preserve ALL substantive information; we can include in either section but not duplicate? Duplication is allowed? It says remove duplicated lines. So we should avoid duplicating same sentence. The About the role already includes the company details sentence. So we should not repeat that in Benefits. So we keep About the role with that sentence, and Benefits list only the offered items.
Thus Benefits list:
- Competitive salary
- Health insurance
- 401k per company policy
-
. We can include text inside
. Now Responsibilities list items: - Recruit, hire, train and develop their employees - Communicate job expectations to their employees - Plan, monitor, appraise and review their employees’ job performance - Provide coaching and feedback; disciplines when appropriate - Create and maintain a guest first culture in the restaurant - Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals - Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws - Ensure Brand standards and systems are executed - Prepare and complete action plans; implement production, productivity, quality and guest service standards - Complete audits and implement plans to drive system improvements - Control costs to help maximize profitability - Execute all in-restaurant marketing promotions in a timely manner - Execute new product roll-outs including team training, marketing and sampling - Set sales goals and track results Now Requirements list: - Must be able to lift a minimum of 30 lbs - Must be able to stand for 6+ hours at a time - Must be 18+ years or older - Must be authorized to work in the U.S. - Fluent in English Now Competencies list items (each with heading bold maybe): - Guest Focus: Understands and exceeds guest expectations, needs and requirements; Develops and maintains guest relationships; Displays a sense of urgency with guests; Seeks ways to improve the guest experience; asks questions, commits to follow-through; Resolves guest concerns in a timely fashion; Touches tables in the restaurants, speaks to guests and asks for feedback on how they can improve their restaurant operations - Passion for Results: Sets and maintains high standards for self and others, acts as a role model; Consistently meets or exceeds goals; Contributes to the overall team performance; understands how his/her role relates to others; Sets, prioritizes and maintains focus on important activities; Reads and interprets reports to establish goals and deliver results; Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results - Problem Solving and Decision Making: Identifies and resolves issues and problems; Uses information at hand to make decisions and solve problems; includes others when necessary; Identifies root cause of a problem and implements a solution to prevent from recurring; Empowers others to make decisions and resolve issues; Identifies obstacles and eliminates road blocks - Interpersonal Relationships & Influence: Develops and maintains relationships with team; Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments; Remains positive in high tension situations; Encourages collaboration and teamwork; Leads others; negotiates and takes effective action - Conflict Management: Seeks to understand conflict through active listening; Recognizes conflicts as an opportunity to learn and improve; Resolves situations using facts involved, ensuring consistency with policies and procedures; Escalates issues as appropriate - Developing Direct Reports And Others: Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills; Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly; Provides challenging assignments for the purpose of developing others; Uses coaching and feedback opportunities to improve performance; Identifies training needs and supports resources for development opportunities - Business and Financial Acumen: Understands guest and competition; translates and applies own expertise to address business opportunities; Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change; Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals and teaches others; Understands, analyzes and communicates the key performance/profit levers and manages to these measures Now Benefits list: - Family owned and operated business - 200+ restaurants in our network – opportunity to grow internally and learn new skills - Competitive salary - Health insurance - 401k per company policy - Two weeks of vacation - Life/disability insurance - Outings, recognition contests - Employee discounts and discounted pet insurance - Complimentary and discounted meals - Monthly Bonus Plan - With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture - You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates - If hired, Cafua Management Company will be your only employer But note some of these were already in About the role; we might duplicate. To avoid duplication, we could keep About the role shorter and put the company details in Benefits or separate section. However the instruction: preserve ALL substantive information; we can include in either section but not duplicate? Duplication is allowed? It says remove duplicated lines. So we should avoid duplicating same sentence. The About the role already includes the company details sentence. So we should not repeat that in Benefits. So we keep About the role with that sentence, and Benefits list only the offered items. Thus Benefits list: - Competitive salary - Health insurance - 401k per company policy -