Restaurant Leader

About the role

Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®.

Responsibilities

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision.
• Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
• Cooking and preparing food items according to recipes and procedures.
• Cooking and preparing food items according to recipes and procedures.
• Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
• Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
• Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers.
• Actively participates in Local Restaurant Marketing in local trade area.
• Implements and promotes all Public Safety Foundation initiatives.
• Ensures all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities.
• Represents Firehouse Subs® in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Maintains restaurant equipment in full working order and communicates problems immediately to Owner.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by the Owner.

Qualifications

• High school diploma or equivalent.
• Experience in a fast-paced, customer-service oriented environment preferred.
• Ability to lift up to 50 lbs.
• Must be able to work flexible hours including weekends and holidays.

Skills

• Strong communication skills.
• Customer service orientation.
• Attention to detail.
• Ability to work independently and as part of a team.

Benefits

• 401(k)
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Pay

TBD

Schedule

TBD