Restaurant Host/Cashier

Perkins American Food Co. · North Platte, NE · 2 mo ago

On-siteInformation TechnologyPart-time

Host Activities and Guest Interaction

Welcomes new Guests as they arrive and shows them to their seats. Describes features, soup of the day, etc.

Checks out Guests at the register. Asks, “How was your meal and service?” Thanks Guests and invites them to return.

Moves through the dining room regularly to ensure Guests have all items needed. Attentively makes Guests feel special.

Offers specific suggestions for take-out bakery items. Efficiently packages to-go orders.

Ensures cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift.

Reports to work

Well-groomed, in clean and proper uniform
Practices good personal hygiene

Job Duties

Sits Guests in a friendly and timely manner in person or on telephone
Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction
Completes wait sheets
Takes Cash – Check out Guests at the register
Hospitability – Move through the dining room regularly and ensure Guests have all items needed
Sell Bakery – Offer specific suggestions for take-out bakery items
Clean – Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift
Processes To-Go orders
Maintains guests’ needs throughout their dining experience by assisting servers with pre bussing procedures
Sweeps floor around tables to assist servers when needed
Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
Provides assistance to all servers and bus persons in order to execute service standards
Ensures 100% guest satisfaction on every visit
Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems

Qualifications

Extensive standing and walking for up to 8 hours
Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards
Must be able to communicate clearly
Exposure to heat, steam, smoke, cold
Reaching heights of approximately 6 feet and depths of 2 ½ - 3 feet
Must have high level of mobility/flexibility in space provided
Must have time management skills
Must be able to read, write and perform addition/subtraction calculations
Must be able to control and utilize fingers to write, slice chop and operate equipment
Must be able to fit through openings 30” wide
Must be able to work irregular hours under heavy pressure/stress during busy times
Bending, reaching, walking
Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
Lifting up to 50 pounds
Exposure to dish and cleaning chemicals

About the Role

Founded in 1958, Perkins® operates 290 restaurants in 32 states and two Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 205 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace.

The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept’s ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we’re always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins’ iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.

BE A PART OF OUR SUCCESS