Restaurant General Manager (Spartanburg/Greenville Area)

Essential Functions

• Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience.
• Responds positively and quickly to Guest concerns.
• Hires high quality people who demonstrate and ensure consistent Guest satisfaction.
• Ensures all employees are trained and empowered to deliver total Guest satisfaction.
• Evaluates each employee’s ability to maintain high levels of Guest satisfaction.
• Continuously improves the skills, knowledge and morale of all employees.
• Train, coach and provide regular performance feedback (positive and corrective).
• Makes a continuous effort to maintain a fun and enjoyable working experience in the restaurant at all times.

Qualifications

• EDUCATION: High school diploma or equivalent.
• Experience: 3 – 5 years in management position (preferably restaurant experience).
• HOURS: Able to work a standard 47 ½ - 50 hour work week; able to work flexible hours necessary to manage and operate the restaurant effectively.
• Skills & Abilities: Basic knowledge of computers, Financial/analytical aptitude including planning, budgeting, scheduling and P & L management, Organizational, planning and time management, Team building skills, Problem solving skills, Good verbal and written communication skills, Physical Abilities: Work long hours, Stand for long periods of time, Work around heat, Work around others in close quarters, Move throughout the restaurant and observe restaurant operations and employee work performance, Able to lift 50 – 75 pounds comfortably, Work with various cleaning products.