Restaurant General Manager - Red Orchid (Asian Cuisine)
Mystic Lake Casino Hotel · Prior Lake, MN · 2 wk ago
ManagementFull-time
Job Overview
The Restaurant Manager is responsible for the overall operation, performance, and guest experience of the restaurant. This position provides leadership and direction to front-of-house and support team members, ensuring exceptional service, operational excellence, food and beverage quality, financial performance, and compliance with all company policies, procedures, and regulatory requirements. The Restaurant Manager develops and leads a high-performing team through coaching, training, accountability, and recognition while fostering a positive and engaging work environment. This role is accountable for achieving business objectives related to guest satisfaction, revenue growth, labor management, expense control, and team member development.
Job Duties
- Oversees daily restaurant operations to ensure efficient and effective service delivery
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Ensures consistent execution of food, beverage, and service standards
- Counsels and trains team members to improve their performance
- Coordinates with culinary leadership to ensure food quality, presentation, and menu execution standards are met
- Coordinates with casino operations to ensure effective communication, seamless service execution, and operational efficiency
- Ensures opening, closing, and shift procedures are completed accurately
- Promotes a culture focused on delivering exceptional guest service
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Monitors guest flow and staffing levels to maintain service excellence
- Solves guest concerns and service recovery situations promptly and professionally
- Engages with guests to build relationships and enhance satisfaction
- Responds to guest feedback and implements improvements when appropriate
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating hours, providing real-time direction, problem-solving, and support during peak business periods
- Maintains a visible leadership presence during operating