Restaurant General Manager-In-Training
Hoogland Restaurant Group · Hixson, TN · 5 days ago
ManufacturingInternship
About the role
We are seeking energetic, goal-oriented team members who are passionate about people and results to join our management team. As the General Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales and control costs for the restaurant.
Responsibilities
- Create an environment that promotes the company culture and philosophies to attract, retain and develop our people.
- Source and interview all store employees to ensure they will embrace our values, including a strong dedication to customer satisfaction.
- Train team members on company processes, customer service, and updated policies and procedures to ensure we are a world-class operation.
- Ensure all aspects of human resources are followed including scheduling, payroll, benefits, performance reviews and reporting to the home office as requested.
- Plan and coordinate leadership team meetings with Assistant Manager, Shift Leads, and Manager in Training.
- Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
- Complete weekly inventory.
- Complete end of period inventory.
- Accountable for creating store Action Plans including marketing to continuously improve the business.
- Accountable for weekly KPIs and plan to achieve goals.
- Ensure the store and exterior of the property are maintained.
- Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.
Requirements
- 3 years of leadership experience, required
- 1 year of restaurant experience, preferred
- Ability to lead up to 20 team members
- Willing to work about 50 hours per week including some Saturdays and Sundays