Restaurant General Manager

About the role

The successful candidate will be responsible for managing the front desk operations, ensuring guest satisfaction, and handling check-in/check-out procedures.

Responsibilities

• Manage daily front desk operations including check-in and check-out processes
• Handle guest inquiries and complaints in a professional manner
• Ensure accurate billing and reconciliation of accounts
• Oversee housekeeping and maintenance requests
• Collaborate with other departments to provide seamless service

Requirements

• Bachelor's degree in hospitality management or related field
• Minimum 2 years of experience in hotel front desk operations
• Strong communication and interpersonal skills
• Ability to work flexible hours including weekends and holidays

Qualifications

• Proficiency in hotel reservation systems
• Knowledge of local area attractions and amenities
• Experience with property management software

Skills

• Customer service orientation
• Attention to detail
• Problem-solving abilities
• Team player

Benefits

• Comprehensive health insurance
• Flexible work schedule
• Professional development opportunities
• Accommodations provided

Pay

$18 - $20 per hour based on experience

Schedule

Variable schedule to accommodate hotel operations