Restaurant General Manager

About the role

A Healthier Future Starts With You As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

Responsibilities

• Lead your team by balancing people, operations, and business performance.
• Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability.
• Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment.
• People + Team Leadership: Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion. Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline.
• Food Safety + Operations: Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety.
• Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions.
• Financial + Business Acumen: Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals.
• Systems, Process + Technology: Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences.
• Execute Head Coach Career Path Duties: Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles.

Requirements

• Experience in high-volume, fast-paced restaurants.
• Hands-on experience with local, organic, and sustainable products.
• ServSafe Manager or Regional Manager Food Safety Certification.
• Tech-savvy and comfortable using digital tools for operations, reporting, and team communication.
• Strong financial acumen: managing budgets, labor, and P&L effectively.
• Proven experience hiring, coaching, and developing high-performing teams.
• Exceptional adaptability and problem-solving in fast-paced, dynamic environments.
• Data-driven mindset with curiosity to identify and implement operational improvements.
• Commitment to operational excellence, hospitality, and team engagement.
• Experience in fast-casual or retail operations is a plus.

Qualifications

• Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member.
• 3+ years in food service, with at least 2 years in hands-on management.
• Experience hiring, developing, training, and motivating team members.
• Skilled in planning, managing, and forecasting financials, labor, and inventory.
• Proven ability to lead and mentor teams collaboratively.

Skills

• Leadership skills
• Team management
• Operational excellence
• Financial acumen
• Data analysis
• Problem-solving

Benefits

• Competitive base salary + 20% bonus potential.
• Medical, dental, + vision plans.
• Paid vacation + wellness time.
• 401(k) program.
• Paid family leave.
• Complimentary greens and Sweetgreen swag.
• Opportunities to impact your team, community, and business.
• A collaborative team that lives our core values.
• Clear career path for personal and professional development.

Pay

Starting salary range based on experience $75,000—$95,000 USD

Schedule

N/A