Restaurant General Manager

About the role

This leadership role oversees daily operations, people development, guest satisfaction, and financial performance. You’ll partner closely with our Director of Operations while shaping the culture and success of a growing, community-driven brand.

Responsibilities

• Ensure every guest feels welcomed and cared for with friendly, fast, and attentive service.
• Maintain consistent food quality—from dough to toppings to that perfect bake—according to company standards.
• Oversee cash handling and reconciliation procedures with 100% accuracy and integrity.
• Complete daily, weekly, and monthly operational paperwork, reports, and schedules on time.
• Manage inventory: verify product quality, proper counts, accurate deliveries, and adherence to receiving procedures.
• Lead, train, coach, and develop all team members while enforcing company policies and maintaining a positive, productive workplace.
• Create and manage effective team schedules that balance labor needs with business demands.
• Make key hiring, coaching, and termination decisions to build and retain a strong team.
• Ensure compliance with all federal, state, and local health, safety, and labor regulations.
• Execute local marketing, community outreach, and promotional initiatives to drive traffic and sales.
• Uphold our standards of cleanliness, sanitation, and operational excellence at all times.

Qualifications

• At least 4 years of management experience in restaurants, hospitality, or retail with responsibility for financial results.
• ServSafe Certification REQUIRED
• A passion for creating a great work environment and coaching a winning team.
• A guest-first mindset with a genuine desire to make someone’s day—one slice at a time.
• A strong sense of ownership, integrity, and accountability.
• A high personal standard and the ability to motivate a team to meet them.
• The adaptability and excitement to thrive in a fast-paced, always-changing restaurant environment.
• A valid driver’s license and reliable transportation (for occasional bank deposits).
• A desire to grow with a company and build something special in the Norcross community.
• Must be able to work 11-hour shifts and weekends and holidays

Benefits

• 2 weeks PTO
• Work–life balance culture
• Bonus pay opportunities

Pay

Annual salary range: $60,000 - $65,000

Schedule

Flexible scheduling