Restaurant General Manager

About the Role

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurant's goals and creates a plan to achieve the goals.

Responsibilities

• Leads a team of Department Managers who have specific responsibilities in the restaurant
• Helps Department Managers set their own goals, follows up on their progress, and provides coaching and direction to improve their Departments
• May be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future
• Oversees the other Managers, making sure customers get a fast, accurate, friendly experience every visit
• Manages assigned Systems, such as Training, Food Safety, and Inventory Management
• Sets goals, delegates tasks to teams, follows up, and reports results back to the team and other managers

Department Manager Responsibilities

• Guest Service Department Manager: Makes sure Crew and Managers deliver a great customer experience, sales promotions are done well, all service staff are trained in service procedures, and the Front Counter, McCafé, and Drive-Thru areas are organized for the best service
• Kitchen Department Manager: Makes sure the restaurant delivers great quality food to customers quickly, food is always safe, food cost is controlled, and all kitchen staff are trained in production procedures including new menu items
• People Department Manager: Makes sure the restaurant hires qualified crew, trains them well, schedules them to meet restaurant sales and profit goals, Crew get off to a good start, and they are recognized and motivated throughout their time working there

Qualifications

• Previous General Manager experience running high volume locations
• Background in quick service restaurants strongly desired, or experience in hospitality or retail
• Must be 18 years or older to be a manager in our corporate owned and operated restaurants
• Positive team player with flexible schedule
• Passion to work in a fast-paced environment

Benefits

• Flexible scheduling options
• Paid time off (PTO)
• Insurance
• Free meals
• 401K with company match
• Next day pay
• Tuition assistance
• Employee referral program
• Incentives
• Training opportunities