Restaurant General Manager

About the role

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. As the Restaurant General Manager, you will lead the opening and ongoing operation of our newly reimagined flagship lobby restaurant. This is a unique opportunity to shape the culture, build a high-performing team, and establish a restaurant that becomes a true destination within Atlanta's vibrant dining scene.

Responsibilities

• Pre-Opening
• Actively recruit talented service professionals in conjunction with our Human Resources Team.
• Create 60 Day Pre-Opening agenda to include food, beverage, and service training with corresponding certifications, trial/mock services, restaurant and bar set-up, OpenTable set-up, uniform procurement, and beverage menu development.
• Collaborate with Front of House Food and Beverage Leaders to delegate and assign tasks.
• Operational Management
• Oversee daily operations to ensure high service standards and exceptional guest experience.
• Create and manage F&B team schedules based on forecasts and budgets; submit as required.
• Review staffing levels to balance guest service and financial goals.
• Ensure accurate payroll and maintain consistent attendance.
• Participate in required meetings and conduct daily shift briefings.
• Manage purchase orders, invoices, and checkbook accounting.
• Control costs through inventory checks and portion control.
• Collaborate with the Executive Chef on menu planning.
• Guest Relations
• Foster a positive environment for guests and team members.
• Address guest requests, issues, and complaints promptly and courteously.
• Support staff during peak times and gather guest feedback for improvements.
• Ensure guest privacy and security by following hotel procedures.
• Team Management
• Train, motivate, and discipline F&B team members according to standards.
• Promote open communication and a professional work environment.
• Ensure fair treatment and prioritize team member retention.
• Conduct performance reviews and annual evaluations.
• Compliance and Safety
• Uphold core values and maintain high personal appearance standards.
• Comply with safety standards, OSHA guidelines, and F&B policies.
• Ensure team awareness of laws regarding alcoholic beverages.
• Respond to emergencies using Safety Data Sheets and manage “Lost and Found” procedures.

Requirements

• Minimum five (5) years F&B management
• Fine dining and wine knowledge a Must
• Micros and Open Table knowledge preferred.

What You’ll Do

Pre-Opening

• Actively recruit talented service professionals in conjunction with our Human Resources Team.
• Create 60 Day Pre-Opening agenda to include food, beverage, and service training with corresponding certifications, trial/mock services, restaurant and bar set-up, OpenTable set-up, uniform procurement, and beverage menu development.
• Collaborate with Front of House Food and Beverage Leaders to delegate and assign tasks.

Operational Management

• Oversee daily operations to ensure high service standards and exceptional guest experience.
• Create and manage F&B team schedules based on forecasts and budgets; submit as required.
• Review staffing levels to balance guest service and financial goals.
• Ensure accurate payroll and maintain consistent attendance.
• Participate in required meetings and conduct daily shift briefings.
• Manage purchase orders, invoices, and checkbook accounting.
• Control costs through inventory checks and portion control.
• Collaborate with the Executive Chef on menu planning.

Guest Relations

• Foster a positive environment for guests and team members.
• Address guest requests, issues, and complaints promptly and courteously.
• Support staff during peak times and gather guest feedback for improvements.
• Ensure guest privacy and security by following hotel procedures.

Team Management

• Train, motivate, and discipline F&B team members according to standards.
• Promote open communication and a professional work environment.
• Ensure fair treatment and prioritize team member retention.
• Conduct performance reviews and annual evaluations.

Compliance and Safety

• Uphold core values and maintain high personal appearance standards.
• Comply with safety standards, OSHA guidelines, and F&B policies.
• Ensure team awareness of laws regarding alcoholic beverages.
• Respond to emergencies using Safety Data Sheets and manage “Lost and Found” procedures.

Benefits

Full-time Associate Benefits

• Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.