Restaurant General Manager

About the role

Join a management team dedicated to serving one meal, one family, one neighborhood at a time. Hoogland Restaurant Group, the largest franchise owner of Marco’s Pizzas in the US with over 100 locations, provides an environment where you will excel both professionally and personally.

Responsibilities

• Demonstrate and reinforce Marco's leadership behaviors and values.
• Create an environment that promotes the company culture and philosophies to attract, retain and develop our people.
• Source and interview all store employees to ensure they will embrace our values, including a strong dedication to customer satisfaction.
• Train team members on company processes, customer service, and updated policies and procedures to ensure we are a world-class operation.
• Ensure all aspects of human resources are followed including scheduling, payroll, benefits, performance reviews and reporting to the home office as requested.
• Plan and coordinate leadership team meetings with Assistant Manager, Shift Leads, and Manager in Training.
• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Complete weekly inventory.
• Complete end of period inventory.
• Accountable for creating store Action Plans including marketing to continuously improve the business.
• Accountable for weekly KPIs and plan to achieve goals.
• Ensure the store and exterior of the property are maintained.
• Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.

Requirements

• 3 years of leadership experience, required.
• 1 year of restaurant experience, preferred.
• Ability to lead up to 20 team members.
• Willing to work about 50 hours per week including some Saturdays and Sundays.