Restaurant General Manager

About the Role

Marco’s Pizza is seeking energetic, goal-oriented team members who are passionate about people and results to join our management team. As the General Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for the restaurant. Hoogland Restaurant Group, the largest franchise owner of Marco’s Pizzas in the US, provides an environment where you can excel both professionally and personally with opportunities for growth.

Responsibilities

• Demonstrate and reinforce Marco's leadership behaviors and values.
• Create an environment that promotes the company culture and philosophies to attract, retain, and develop our people.
• Source and interview all store employees to ensure they embrace our values, including a strong dedication to customer satisfaction.
• Train team members on company processes, customer service, and updated policies and procedures.
• Ensure all aspects of human resources are followed, including scheduling, payroll, benefits, performance reviews, and reporting to the home office.
• Plan and coordinate leadership team meetings with Assistant Manager, Shift Leads, and Manager in Training.
• Ensure standards are maintained for product quality, service speed, cleanliness, and sanitation.
• Ensure appropriate inventory par levels and ordering system are in place.
• Complete weekly and end-of-period inventory.
• Complete inventory reporting and ensure proper inventory management.
• Accountable for creating store Action Plans, including marketing, to continuously improve the business.
• Accountable for weekly KPIs and plans to achieve goals.
• Ensure the store and exterior of the property are maintained.
• Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.

Requirements

• 3 years of leadership experience, required.
• 1 year of restaurant experience, preferred.
• Ability to lead up to 20 team members.
• Willing to work about 50 hours per week, including some Saturdays and Sundays.

Benefits

• Competitive compensation and benefits with opportunities to earn bonuses with exceptional performance.
• Medical, Dental, and Vision Insurance.
• Company Paid Life Insurance.
• Paid Time Off.
• 401(k) with company match of 50%.