Restaurant General Manager 1

About the role

As a Restaurant General Manager at Mitra QSR, you will be trusted with overseeing three key areas of our business: Our Employees: You will oversee day-to-day operations, nurture, grow, and retain your team, and build a culture of excellent customer serviceOur Customers: Your team will take pride in delivering great food with a smile, served quickly in a clean restaurant. As a Quick Service Restaurant (QSR), speed and quality are our prioritiesOur Restaurants: Maintain high standards for cleanliness, equipment, and overall operations to ensure a safe and efficient environment

Responsibilities

• Create a Positive Environment: Foster a positive and collaborative workplace where everyone feels valued
• Mentor and Inspire: Lead and inspire your team to ensure customers get the best service
• Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food
• Maintain Standards: Keep the restaurant clean and well-maintained, including equipment and overall operations
• Manage Finances: Understand and manage the restaurant's Profit and Loss (P&L) statement
• Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies

Skills

• Servant Leader: Success depends on the team's success
• Mentor and Coach: Effectively mentors and coaches team members
• Learner Mindset: Enjoys learning and improving processes
• Customer Service Focused: Prioritizes delivering excellent customer service and great products
• Organized: Great time management skills
• Financial Acumen: Basic understanding of finances
• Ownership Mindset: Takes responsibility for business outcomes

Requirements

• Effective communication skills
• Must be at least 18 years old with valid U.S. ID
• Willing to undergo a criminal background check and be able to work with minors
• Must be flexible with work hours, including weekends and holidays, to meet business needs
• Ability to stand for lengthy periods and lift up to twenty-five pounds
• Reliable transportation to and from work
• Be willing to have fun and be part of the Mitra culture

Benefits

• Family-Oriented Company Culture
• Great Working Hours (No breakfast and typical restaurant close by 11pm)
• Employee Recognition Programs
• Community Involvement Opportunities
• Competitive Compensation and Benefits
• Bonus Eligibility
• Paid Time Off
• 401k with Company Match
• Healthcare and Wellness Programs
• Employee Discounts
• Education and Opportunities
• KFC Scholarships up to $20,000 for college or trade school
• Tuition-Free Degree fully funded by the KFC Foundation
• Career Advancement