Restaurant General Manager 1

Mitra QSR is one of the largest KFC franchise organizations in the country, growing from one store in Texas to 180 stores across 15 states. With a genuine passion for service, honesty, and growth, Mitra QSR provides the best resources and training for employee success and career advancement, backed by an experienced leadership team and a family‑oriented culture.

About the role

As a Restaurant General Manager at Mitra QSR, you will oversee day‑to‑day operations, nurture and retain your team, deliver great food and service, and maintain high standards for cleanliness, equipment, and overall restaurant performance.

Responsibilities

• Create a Positive Environment: Foster a positive and collaborative workplace where everyone feels valued
• Mentor and Inspire: Lead and inspire your team to ensure customers get the best service
• Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food
• Maintain Standards: Keep the restaurant clean and well‑maintained, including equipment and overall operations
• Manage Finances: Understand and manage the restaurant's Profit and Loss (P&L) statement
• Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies

Skills and Qualifications

• Servant Leader: Success depends on the team's success
• Mentor and Coach: Effectively mentors and coaches team members
• Learner Mindset: Enjoys learning and improving processes
• Customer Service Focused: Prioritizes delivering excellent customer service and great products
• Organized: Great time management skills
• Financial Acumen: Basic understanding of finances
• Ownership Mindset: Takes responsibility for business outcomes

Requirements

• Effective communication skills
• Must be at least 18 years old with valid U.S. ID
• Willing to undergo a criminal background check and be able to work with minors
• Must be flexible with work hours, including weekends and holidays, to meet business needs
• Ability to stand for lengthy periods and lift up to twenty‑five pounds
• Reliable transportation to and from work
• Be willing to have fun and be part of the Mitra culture

Benefits

• Competitive Compensation and Benefits
• Bonus Eligibility
• Paid Time Off
• 401k with Company Match
• Healthcare and Wellness Programs
• Employee Discounts
• Education and Opportunities
• KFC Scholarships up to $20,000 for college or trade school
• Tuition‑Free Degree fully funded by the KFC Foundation
• Career Advancement

Schedule

Great Working Hours (No breakfast and typical restaurant close by 11pm); flexibility required for weekends and holidays to meet business needs.